prAna Portland Assistant Store Manager

Columbia Sportswear Company • Portland, OR

2d • Onsite

About The Position

The Assistant Store Manager partners with the Store Manager to deliver exceptional service, drive sales, cultivate a positive retail environment, and amplify prAna’s brand vision. They are responsible for a wide range of retail management functions including visual merchandising, inventory, payroll, scheduling, coaching, training, and marketing. Beyond operational duties, the Assistant Store Manager plays a key role in supporting and developing the team through motivational leadership, clear communication, and constructive feedback. They must have a passion for sales and service, the ability to provide on-the-spot direction, and the drive to build a high-performing team.

Requirements

• 2-3 years of retail and leadership management experience.
• Passion for outdoor activities, especially those that reflect the prAna brand’s focus on an active California lifestyle—such as hiking, climbing, and yoga—while embracing all forms of outdoor adventure.
• High school diploma or equivalent required.
• Must be at least 18 years old.
• Flexible availability to adapt to changing business needs and schedules.
• Passion for customer service and strong sales skills.
• Proactive, self-directed, and solution focused.
• Team-oriented and collaborative leadership style.
• Effective verbal and written communication with both customers and teammates.
• Ability to train and develop staff in alignment with prAna’s brand vision.
• Goal-oriented and results-driven approach.
• Flexible and adaptable in a fast-paced environment.
• Strong time management and prioritization skills.
• Critical thinking and problem-solving abilities.
• Ability to delegate and assign work efficiently, especially during slower sales periods.
• Ability to travel occasionally to prAna’s Carlsbad, CA headquarters or other locations.
• Availability to work full-time, including evenings, weekends, holidays, and last-minute coverage needs.
• Occasional offsite work for special events and marketing activities (requires reliable transportation and a valid driver’s license).
• The Assistant Store Manager will be required to answer ADT alarm calls outside regular hours—any time spent must be logged for appropriate compensation.
• Occasionally requires the ability to remain stationary.
• Constantly requires the ability to move about the store and communicate with others (customers/co-workers) to exchange information.
• Frequently requires the ability to lift/move items weighing up to 40 lbs.

Nice To Haves

• Retail sales or customer service experience in specialty retail, activewear, or outdoor apparel is a plus.

Responsibilities

• Partner with the Store Manager to hire, develop, evaluate, and coach a diverse staff to meet customer experience expectations.
• Actively build team bench strength through talent mentorship and strategic recruitment.
• Train and orient team members in collaboration with the Store Manager, utilizing prAna’s training framework.
• Recommend ongoing improvements to training approaches and tools.
• Act as interim lead when the Store Manager is not present in the store.
• Assist in establishing and managing staff schedules.
• Foster an environment of teamwork, productivity, and employee engagement.
• Assist with recruitment and participate in candidate interviews as needed.
• Lead with integrity, vulnerability, and empathy in alignment with prAna’s mission and values.
• Assist with reporting and administrative tasks as needed.
• Monitor team members’ work performance and deliver constructive feedback in a timely manner.
• Participate in the performance review process by providing valuable insight and feedback.
• Handle employment-related matters in accordance with company policies and applicable laws.
• Assist with payroll duties and maintain employment-related records.
• Identify and report health and safety concerns or work-related accidents, following company policy.

Benefits

• Life/Work balance – We prioritize flexibility in work schedules because we believe that balance is essential.
• Generous product discounts on prAna and Columbia Sportswear brands: Columbia, Mountain Hardwear, and SOREL.
• Store credit for purchasing product.
• Medical, dental, and vision coverage available.
• Participation in 401(K) program.
• Eligibility to participate in the prAna Retail Quarterly Bonus Plan.
• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, employee discounts and a generous time off program available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED