Practice Support Specialist

Lehigh Valley Health Network

1d • Remote

About The Position

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Acts as a liaison between Physician Leadership and Practice Operations on billing procedures, reimbursement trends, and training needs. Serves as the linkage or middleman between Patient Financial Services, Customer Service, Coding, IT, Internal Audit, Compliance, and Finance/Budgeting for numerous, and often varied, complex practice issues. Focuses on key revenue cycle performance metrics. Strives to accelerate the revenue cycle process to achieve higher productivity, faster payments, decreased costs, and improved patient experience.

Requirements

• High School Diploma/GED
• 5 years Revenue cycle operations preferably in a large, high volume, multi-disciplinary environment.
• Understanding of the revenue cycle process in a physician practice.
• Ability to multi task and balance multiple projects simultaneously.
• Able to identify problems and find creative and effective solutions.
• Analytical and detail oriented.

Nice To Haves

• Bachelor’s Degree
• CPC - Certified Professional Coder - State of Pennsylvania Upon Hire

Responsibilities

• Functions as the revenue cycle point of contact and liaison for assigned physician practices.
• Gathers data, analyzes findings, recommends solutions, and implements new and improved processes.
• Discusses trends to identify the root causes of operational issues and collaboratively develops strategies to improve results.
• Schedules and attends quarterly meetings with each assigned physician practice.
• Works collaboratively with revenue cycle leaders to implement best practices and improve overall revenue cycle performance.
• Prioritizes daily duties based on business urgency and customer demand.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees