Practice Support Assistant

Orrick, Herrington & Sutcliffe Llp • Austin, TX

90d • $41,000 - $68,500

About The Position

Are you ready to launch your career at the intersection of operations, client service, and innovation? As a Practice Support Assistant (Practice Analyst) at Orrick, you'll play a key role in our evolving support model, engaging directly with practice groups and business departments to deliver operational insights, data analysis, and administrative support. This entry-level role is designed for graduates interested in business operations, professional services, technology, strategy, or process improvement. Whether your background is in business, computer science, political science, or another discipline, you'll gain hands-on exposure to how a top-tier global professional services organization operates. Our preferred locations are Austin, Chicago, or any West Coast office. In this role, you'll gain hands-on experience with technology, process improvement, and client management tools, laying a strong foundation for your future career. You'll also develop expertise in administrative support processes that are essential to running a global firm, enhancing your operational knowledge and building practical skills that drive business success. We're looking for detail-oriented, proactive team members who are passionate about innovation.

Requirements

• Strong interest in business operations, professional services, or the legal industry.
• Analytical and technical skills with the ability to work with data, systems, and technology.
• Proficiency in MS Office Suite; familiarity with Excel, databases, PowerBI, or programming/automation tools is a plus.
• Strong time management and multitasking abilities.
• Commitment to accuracy in all aspects of work.
• Eagerness to deliver excellent service and maintain strong client relationships.
• Proactive approach to identifying and resolving issues.
• Excellent verbal and written communication skills.

Responsibilities

• Act as a support resource to legal teams by managing essential client and internal tasks.
• Leverage CRM tools and legal experience databases to manage data that supports client teams.
• Handle new business conflicts reports, open new matters, and help track internal knowledge and expertise.
• Streamline workflows and ensure seamless document handling by preparing shell legal documents and engagement letters.
• Contribute to building process maps and digital workflows that improve efficiency across practice groups.
• Provide administrative assistance, including coordinating meetings, managing calendars, arranging travel, and assisting with expense reports.
• Organize cross-time-zone meetings and support attorneys and executives with exacting standards.
• Support financial processes by preparing client invoices, vendor bills, and internal financial reports.
• Utilize tools like Excel, PowerBI, and low-code automation platforms to develop workflows and dashboards.
• Identify ways to improve workflows, optimize technology use, and contribute new ideas for operational excellence.

Benefits

• Comprehensive health benefits including medical, dental, vision, and life insurance.
• Robust mental well-being programs.
• Child, family, elder, and pet care benefits.
• Short- and long-term disability insurance.
• Industry-leading parental leave benefits.
• Health savings account contributions.
• Flexible spending accounts.
• 401K program.
• Paid Time Off program and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree