POSITION SUMMARY: Supervises daily staff activities for an assigned area or function. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfacto-rily with or without a reasonable accommodation. Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff com-pliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
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Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Education Level
Associate degree
Number of Employees
5,001-10,000 employees