Practice Supervisor Primary Care or Specialty

UnitedHealth Group•Norwalk, CA

About The Position

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses . For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid-Willamette Valley, we serve more than a quarter-million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work-life balance, teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together. The Practice Supervisor directly supports the Practice Manager and Operational management. Provide direct supervision of front and back-office staffing. Ensures timely, efficient, and quality patient care by managing staff schedules, appropriate training, and monitoring staff performance. Supervising the front end of the revenue cycle by ensuring complete registration and accurate patient intake.

Requirements

2+ years of direct healthcare experience in practice management/supervision

Nice To Haves

Prior experience working in a clinical role (medical assisting, nursing, radiology, laboratory, etc.)
Understand the complexities within a multi-specialty operation
Ability to work compatibly with patients, physicians, and other staff
Ability to set benchmarks and standards to meet and exceed expectations of The Clinic

Responsibilities

Operational Leadership: Oversees front-end Revenue Cycle operations, ensuring performance metrics are met and supporting organizational goals through change management and staff supervision
Process Improvement: Leads initiatives to enhance workflow efficiency and productivity, collaborating with staff and physicians to integrate regulatory requirements into daily practices
Training & Onboarding: Provides comprehensive orientation and training for new hires, including technical, clinical, and customer service components
Project & Change Management: Participates in and leads projects aimed at improving operations, managing change, and addressing departmental trends or issues
Budget & Communication Oversight: Contributes to budget planning, monitors spending, fosters cross-functional communication, and resolves patient concerns effectively