Practice Secretary

NeighborHealth•Palatka, FL

12d•$20 - $27

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. We are seeking a dedicated Practice Secretary to join our team! In this role, you will handle a variety of clerical and reception tasks to support our patients and staff. Your exceptional customer service skills will be vital as you greet patients and manage walk-ins. The Practice Secretary will report to the Clinical Coordinator.

Requirements

High School Diploma or GED.
At least one year of experience in a medical office setting.
Proficient computer skills in a Windows environment; familiarity with medical terminology is preferred.
Bilingual in Spanish is required.

Nice To Haves

familiarity with medical terminology is preferred.

Responsibilities

Interact professionally and respectfully with patients and staff, addressing individual needs and concerns.
Provide outstanding customer service to ensure patients feel welcomed and valued.
Maintain a positive attitude and effectively use communication devices.
Foster a team-oriented environment by demonstrating self-direction and motivation.
Independently solve problems or know when to seek guidance.
Manage patient check-out processes, including entering follow-up, referral, and X-file appointments in the system.
Review After Visit Summary instructions with patients as needed and print additional labels.
Prepare charts for the morning and assist with other opening and closing procedures.
Utilize computer systems to schedule, cancel, and confirm appointments, request records, and communicate via email or staff messages.