Practice Secretary

East Boston Neighborhood Health Center Corporation•Winthrop, MA

13d•$20 - $27

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the Adult Medicine department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.

Requirements

High School Diploma or GED
At least one year in a medical office setting
Demonstrated personal computer skills in a Windows environment required.
Medical Terminology preferred
Bilingual Spanish skills required

Nice To Haves

Medical Terminology preferred

Responsibilities

Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
Consistently provides excellent customer service and makes patients feel welcome.
Maintains a positive attitude.
Uses communication devices appropriately.
Promotes a sense of “team work” through demonstration of self-direction and self-motivation.
Solves problems independently or knows when to seek consultation.
Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
Reviews After Visit Summary instructions with patient as needed.
Prints additional labels as needed.
Responsible for early am chart preparation and other opening/closing procedures.
Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.