Practice Manager

Delricht Research • Atlanta, GA

2d • Onsite

About The Position

In this role you will be responsible for the day to day management of clinic operations, including financial oversight and people management. DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace in 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Requirements

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success
• 1 year of supervisory or managerial experience, ideally in a Healthcare or Healthcare related occupation
• 3-4 years of professional clinical experience in a patient facing role
• The ability to help drive teams while also routinely contributing to patient visits
• B.S or B.A from any accredited University
• Strong communication and decision-making skills
• Enjoy a fast-paced working environment
• This is an onsite Monday-Friday position. No remote or hybrid seeking applicants please
• Coffee drinkers preferred. Tea drinkers accepted.

Responsibilities

• Lead by example in delivering warm, excellent care to every patient at every visit.
• Ensure patient visits are conducted with 100% protocol adherence—accurately, efficiently, and on time.
• Oversee a team of physicians and other team members conducting the site’s clinical trials
• Manage a team of Clinical Research Coordinators for their growth and development within the role and company which will also include managing the schedule, conducting performance reviews, overseeing individual and group productivity and quality of work
• Continue to build the team by hiring and training as needed with the growing region
• Seeing to it that all clinical trial protocols are being adhered to 100% of the time
• Manage physician relationships and ensure they are aware of their schedules and informed about all clinical trial patients
• Problem solve with the physicians and coordinators to resolve any patient-related issues that may arise
• Communicate effectively with external clients regarding site visits as well as the sites’ quality and quantity of data for all trials
• Ensure the site is maximizing the schedule in order to provide opportunities to as much of the community as possible
• Responsible for the region reaching profitability and revenue goals
• Learn and prepare for new clinical research studies at the site (typically 1-2 new clinical studies per month)
• Voluntary travel to Investigator Meetings to learn about new clinical studies (US based, all expenses paid - who doesn’t like free travel?)

Benefits

• Medical, Dental and Vision Insurance
• Short Term Disability, Long Term Disability, and Life Insurance
• Generous Paid Time Off that builds throughout your career with the company
• Even though we are in healthcare, we do not work nights, weekends or 12 hour shifts (yes, nurses love us!)
• 401K (includes discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees