Practice Manager
Serenity Mental Health Centers•Lake Mary, FL
6d•$70,000 - $80,000
About The Position
Own the overall performance and daily operations of a mental health clinic Lead, develop, and hold teams accountable to operational and experience standards Ensure patients receive timely, professional, and supportive care Healthcare experience is not required — comprehensive training provided.
Requirements
- 3+ years of leadership or management experience in a service-driven or operational role
- Demonstrated ability to manage teams, metrics, and performance outcomes
- Strong communication and problem-solving skills
Nice To Haves
- Experience in healthcare, behavioral health, or outpatient clinic settings
- Background in hospitality, customer experience, or relationship-based sales
- Experience managing scheduling systems or administrative workflows
Responsibilities
- Direct day-to-day clinic operations, staffing, and patient flow
- Coach and manage team members to meet performance goals and KPIs
- Track operational and patient experience metrics to drive improvement
Benefits
- 90% employer-paid medical, dental, and vision coverage
- 401(k) retirement plan
- 10 PTO days (15 after year one) + 10 paid holidays
- Ongoing leadership development and career progression
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
