Practice Manager - Warren/Shelby

Midwest Vision Partners • Warren, MI

2d

About The Position

The Practice Manager provides leadership and accountability for all operational aspects of the practice, including patient-centered clinical operations, human resources, information systems, quality assurance, and financial management. This role oversees daily practice operations, ensures operational excellence, and supports a positive culture focused on high-quality patient care and employee engagement. This description outlines the primary responsibilities of the role but is not intended to be an exhaustive list of all duties.

Requirements

• Minimum of five years of operational management experience in a healthcare setting
• Knowledge of healthcare regulations, reimbursement, fiscal and HR management
• Highly organized, detail-oriented, and self-motivated
• Strong leadership, time-management, and multitasking abilities
• Excellent written and verbal communication skills
• Strong work ethic and customer-service mindset
• Dependable with early morning availability

Nice To Haves

• Bachelor's degree in Health Administration, Business Administration, or equivalent experience preferred
• Ophthalmology or healthcare experience preferred
• Growth-minded with the ability to support multi-location expansion

Responsibilities

• Financial & Business Operations
• Develop, propose, and manage operational budgets
• Maintain financial literacy related to patient care and industry trends
• Oversee inventory control and responsible management of facility assets
• Ensure compliance with all financial policies and procedures
• Coordinate accounts receivable activities with the Billing Department as needed
• Human Resources Management
• Ensure accurate employee timekeeping and timely approvals
• Interview, hire, onboard, and orient new employees
• Support effective staffing and employee engagement
• Recognize staff and provider achievements using formal and informal tools
• Information & Compliance Management
• Effectively utilize electronic health records and billing systems
• Ensure accurate coding and compliant registration practices
• Conduct and participate in audits to minimize organizational risk
• Maintain compliance with HIPAA and all health information privacy laws
• Leadership & Communication
• Provide consistent, effective operational leadership
• Foster a positive culture and strong physician relationships
• Communicate professionally through written, verbal, and electronic channels
• Build collaborative relationships across the organization
• Clinical & Patient Care Management
• Promote exceptional patient experiences and service recovery
• Optimize ophthalmology workflows for efficient patient flow
• Support quality improvement initiatives and performance metrics
• Ensure adherence to clinical standards, policies, and procedures
• Facility & Safety Management
• Promote safety and security through regular inspections
• Participate in emergency preparedness training and drills
• Ensure staff awareness of workplace hazards and MSDS requirements
• Growth, Marketing & Innovation
• Evaluate and support innovations in patient care delivery
• Lead and participate in marketing and community outreach initiatives
• Promote positive public relations and organizational reputation

Benefits

• Competitive wages
• Comprehensive benefits package including medical, dental, life, and short- and long-term disability insurance
• Generous paid time off (PTO)
• Seven (7) paid company holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• Supportive, people-focused culture emphasizing Passion, Purpose, and Progress

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees