Practice Manager, Silver Lake Eye Clinic

EssilorLuxottica•Everett, WA

About The Position

TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the Company's mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.

Requirements

High School graduate or equivalent
4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
A proven track record of delivering results and growth
Excellent business and financial acumen including operational analysis
Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
Strong communicator and listener

Nice To Haves

College degree or equivalent
ABO Certification

Responsibilities

Works closely with managing and associate doctors to ensure the highest standard of patient care and work flow efficiency.
Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
Demonstrates deep undertsanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
Follows workforce management guidelines to optimally staff all practice hours of operation.
Maintains inventory accuracy through proper inventory management procedures.
Drives change management activites in the practice to include adoption of new technology, processes, and continued improvement.
Ensures all Company approved safety programs are implemented and maintained.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other duties as assigned or as business needs.