Practice Manager
About The Position
Under the direction of the Clinical Director, the Practice Manager oversees the daily operations of the Orthopedic Surgery Danvers clinic and serves as the site’s primary administrative and operational leader. Working with a high degree of independence, the Practice Manager demonstrates deep knowledge of clinic workflows, healthcare systems, and departmental procedures to ensure smooth, efficient, and patient-centered operations. This role is responsible for supervising administrative and clinical support staff, managing fiscal and operational resources, and ensuring adherence to organizational policies and service standards. The Practice Manager partners closely with the Clinical Director to identify operational improvement opportunities, support data-driven scheduling and OR utilization, and enhance overall clinic performance. Functioning as a critical liaison among physicians, clinical staff, and administrative teams, the Practice Manager promotes strong communication, supports high-quality patient care, and contributes to strategic planning efforts for the site and the broader Orthopedic Service.
Requirements
- Bachelor's Degree Related Field of Study required
- Supervisory experience 5-7 years required
- Experience working in a healthcare environment 5-7 years required
- Proficiency in Microsoft Office, Excel, and other Microsoft Office applications
- Epic Super User
- Ability to learn new computer applications quickly and use them efficiently
- Ability to make decisions quickly and independently
- Excellent interpersonal/communications skills
- Ability to work independently and in a team
- Ability to work with staff of all levels
- Ability to interact with individuals in senior leadership roles
- Creative thinking, a willingness to learn new things, problem solving and an ability to handle multiple projects are expected
- Ability to handle sensitive/confidential matters discreetly and maintain confidentiality guidelines
- Strong communication and organizational skills
- Strong and proven leadership skills
- Excellent time management skills
- Ability to adapt to multiple and rapidly changing priorities and deadlines
Responsibilities
- Staff Supervision & Human Resources Management
- Clinic Operations & Workflow Oversight
- Patient Experience & Customer Service
- Operational Excellence & Process Improvement
- Financial & Supply Management
- Facility & Environmental Oversight
- Technology & Security Management
- Strategic Planning & Organizational Engagement
- Data & Process Support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
