Practice Manager

Core Clinical Partners•Thomaston, GA

4d•Hybrid

About The Position

Core Clinical Partners stands at the forefront of Emergency and Hospital Medicine, delivering unparalleled services through a model that emphasizes patient-centric care and operational excellence. Our corporate values – Genuine, Accountable, Dynamic, Respectful, and Fun – are the pillars that uphold our commitment to revolutionize healthcare delivery. The Practice Manager is responsible for managing and coordinating clinician activities at our practice locations. This role serves as a liaison to internal and external customers and provides support to the Direction of Operations, Medical Director and provider group. The Practice Manager partners with the revenue cycle team, credentialing team, and various other stakeholders on projects and tasks that support effective and efficient practice operations. This is a hybrid role, with a minimum of 3 days a week on-site at our Client site.

Requirements

Proficient in Microsoft Office with ability to effectively navigate job related software for credentialing, scheduling, and other functions.
Familiar with healthcare jargon and terminology
Utilize independent judgment on determining areas of collaboration, escalation, and autonomy
Collaborate with professionals internal and external to the company and across geographic locations
Identify and execute opportunities for improvement
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Navigate competing priorities and effectively work in a fast-paced environment
Manage information flow in a timely and accurate manner
Exhibit growth mindset and team-orientated behaviors
High School Diploma or GED required
Prior operations or administrative experience in healthcare industry
Experience with MS Outlook, Word, and Excel

Nice To Haves

Experience with MS Teams, scheduling software, and credentialing software preferred

Responsibilities

Assists with scheduling functions as needed by acting as liaison between scheduler and provider for shift coverage and help ensure accurate reflection of time worked.
Manages projects at the practice level to include information gathering, timelines, task delegation, and communications.
Collaborates with revenue cycle team to identify and obtain missing charts, physician documentation and other necessary information for coding and billing.
Collaborates with credentialing team on new hire credentialing needs and maintenance of clinician credentials; this includes serving as a liaison to extend communications and gather documentation.
Partners with hospital personnel for completion of new provider orientation and training.
Facilitates provider interviews i.e. arrange schedule, provide tour, secure interview room, etc.
Assists with patient complaints by documenting and forwarding to the site medical director and/or hospital personnel as appropriate.
Coordinates stakeholder meetings on a recurring and ad hoc basis.
Administers company and client policies and procedures in a consistent and timely manner.
Serves as administrative support for Medical Director and Director of Operations.
Perform other duties as assigned.