Practice Manager - Lakewood Ranch, Fl area

UHS•Palmetto, FL

About The Position

Responsible for daily operations management and supervision of assigned practice(s) in accordance with federal, state, and local standards, guidelines, and regulations. The practice manager will maintain regulatory compliance and is responsible for maintenance of licenses/certifications, primary source validation, proper credentialing with health system medical staff office and payers. Collaborates with internal and external stakeholders (CBO, marketing, quality team, business development, finance, A/P, payroll, human resources, c-suite, facilities, vendors, corporate and local administration) to ensure effective and efficient practice operations. Practice manager will be the primary practice liaison to internal and external stakeholders. Manages departmental expenses cost effectively, monitors revenue cycle operations, volume and revenue generation to assure practice budgets are met and provider subsidies are kept to a minimum. Participates in annual operating and capital budgeting and provider and employee recruitment and onboarding. Demonstrates service excellence, conveys professionalism, and maintains appropriate confidentiality at all times. Other duties as assigned.

Requirements

Highly organized, proactive, attentive to details and goal oriented.
Ability to work with large data sets with guidance from medically trained individuals.
Ability to identify problems, think logically – or creatively, and devise practical solutions.
Ability to prioritize and conduct work assignments independently and efficiently.
Excellent writing and oral presentation skills
Working knowledge of of EMR (Cerner) and Revenue Cycle systems
Working knowledge of computer software, including Outlook, PowerPoint, Word and especially Excel
Desire to work as part of a market team to improve patient’s health and wellness.
Bachelor’s Degree required.
In lieu of degree, 5-7 years healthcare experience with at least two (2) years being in a supervisor capacity.
3-5 years supervisory experience, preferable in a healthcare environment.
Working knowledge of Microsoft Office software, EMR systems, medical and billing terminology, healthcare/hospital office settings, service excellence, revenue cycle operations and recruiting, training, leading and performance management of staff.
Multitasking, decision making, process improvement, project management, interpersonal, communication, leadership, computer proficiency, excellent customer service and business savvy.
Operate within the concept of patient focused care.
Standard office equipment (laptop, computer, calculator, fax, copier, scanner).
Prolonged periods of sitting and also multi-site travel

Responsibilities

Delivering leadership in planning, guiding, and coordinating practice operations
Maintaining focus on service and operational excellence
Supervision of all practice staff
Fostering cohesion within the practice
Managing and coordinating the development and implementation of policies and procedures as they relate to customer service
Overseeing the daily functions of the practice, including scheduling, patient flow, and staff management
Hiring, training, supervising, evaluating, and developing staff to ensure optimal performance and satisfaction
Managing budgets, tracking revenue, and ensuring accurate billing and collections
Identifying and implementing strategies to improve patient care, staff productivity, and overall practice efficiency
Serving as a point of contact for patients, staff, providers, and other stakeholders, ensuring clear communication, and addressing concerns
Maintaining regulatory compliance
Maintenance of licenses/certifications, primary source validation, proper credentialing with health system medical staff office and payers
Managing departmental expenses cost effectively
Monitoring revenue cycle operations, volume and revenue generation to assure practice budgets are met and provider subsidies are kept to a minimum
Participating in annual operating and capital budgeting and provider and employee recruitment and onboarding