Practice Manager - Primary Care

General Physician, PC • Town of Amherst, NY

11d

About The Position

The primary purpose of this position is to oversee all aspects of the operational success of the practices.

Requirements

• Bachelor's degree in a related field or equivalent work experience required
• One year of experience in a medical office management role required. Primary care preferred
• EMR experience required
• Must function independently and have the ability to work effectively with patients, providers, staff, and other stakeholders
• Must have personal integrity, be highly responsive, timely, and accurate with follow-up and follow-through.
• Strong written and verbal communication skills with ability to utilize computer programs; MS Suite experience preferred
• Effective decision-making, problem solving, and project execution skills; ability to multi-task in a constantly changing environment

Responsibilities

• Evaluate and maintain positive a patient experience through feedback, training, and communication
• Enhance operational effectiveness by emphasizing cost containment without jeopardizing important innovation or quality of care
• Provide oversight and maintenance of corporate goals, operational and quality standards
• Partner with the director on the strategic planning and implementation of service line initiatives
• Monitor staff performance and provide education, training, tools, and support necessary to perform duties
• Focus on Physician and staff engagement to ensure a positive culture to deliver outstanding patient care
• Ensure compliance with regulatory agencies governing health care delivery and the rules of accrediting bodies
• Continually monitor operations, programs, physical properties, and preventative maintenance schedules
• Ensure the adequate execution of, and compliance with, established policies, procedures, and objectives
• Review and analyze productivity using information extracted from the EMR system to evaluate efficient management of scheduling, access, and patient flow
• Identify and execute the management of best practices for optimal effectiveness and efficiency
• Collaborate with the Revenue Cycle Department as it relates to the billing and collection process
• Collaborate with Human Resources as it relates to recruitment and selection, performance management, and employee relations
• Deliver exemplary customer service to provide a positive patient experience across the organization
• Perform other duties assigned by management.

Benefits

• Medical, dental, vision, and more.
• Generous PTO: Enjoy your well-deserved time off.
• 401(K) with 3% Employer Contribution: Secure your financial future.
• Employee Discounts: Exclusive deals, including Verizon Wireless.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees