Practice Manager, Palmer Primary Care

Baystate Health • Palmer, MA

12d

About The Position

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices is looking for an experienced Practice Manager to join our Primary Care Service Line with Palmer Primary Care As manager of Practice; serve as the primary contact for the practice operations in facilitating collaboration, resolving administrative and financial issues relating to all practice operations. Hiring, developing and coaching staff and instituting administrative policies and procedures Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care of the practices. Responsible for operating efficiencies and cost management. Supports the development of the annual budget and assists division directors and finance analyst to develop capital purchases and monitoring, managing and control expenditures. Collaboration with the directors, physicians, service line leadership and system executives to develop, implement and monitor program-specific action plans and accountabilities that align practice goals with Baystate Health mission and strategic plans. Collaborates and communicates regularly in order to foster a collaborative, team-based practice, and a positive environment for staff, providers and patients. Developing and managing schedules and utilization

Requirements

• Bachelor’s Degree, Masters preferred
• Registered Nurse with leadership experience preferred
• Minimum of 3- 5 experience successfully managing and leading a large ambulatory site, medical practice or unit
• Demonstrate excellent verbal, written communication, and interpersonal skills
• Strong knowledge of budgeting and revenue cycle activities
• Possess a proven track record of achieving objectives through motivating and leading others
• Experience with implementing ongoing process improvement to ensure a patient-centric program
• Ability to establish and maintain positive, professional relationships with senior leadership and staff, and work in collaborative partnership with all health care providers

Nice To Haves

• Masters preferred
• Registered Nurse with leadership experience preferred

Responsibilities

• Serve as the primary contact for the practice operations in facilitating collaboration
• Resolving administrative and financial issues relating to all practice operations
• Hiring, developing and coaching staff and instituting administrative policies and procedures
• Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care of the practices
• Responsible for operating efficiencies and cost management
• Supports the development of the annual budget and assists division directors and finance analyst to develop capital purchases and monitoring, managing and control expenditures
• Collaboration with the directors, physicians, service line leadership and system executives to develop, implement and monitor program-specific action plans and accountabilities that align practice goals with Baystate Health mission and strategic plans
• Collaborates and communicates regularly in order to foster a collaborative, team-based practice, and a positive environment for staff, providers and patients
• Developing and managing schedules and utilization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees