Practice Manager

Integrated Dermatology•Boston, MA

9d•$75,000

About The Position

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems. Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR. Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery. Collaborate with the RVP to implement strategic initiatives and support practice growth. Manage, implement, and maintain office policies and procedures to ensure consistency and compliance. Oversee compliance with HIPAA, OSHA, and other regulatory requirements. Provide administrative support to physicians and clinical staff as needed. Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency. Foster a collaborative and supportive team environment that promotes staff engagement and professional development. Enforce office policies and procedures to maintain operational excellence. Perform other related duties as needed.

Requirements

Exceptional communication skills and ability to multitask.
Effective personnel management including training staff and delegating duties.
Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
Strong computer skills with proficiency in Microsoft Office Suite.
Hands on approach to team building and willingness to work hard.
Experience as an Office Manager in a medical office setting.
Experience with medical software and knowledge of medical billing and coding process.

Nice To Haves

Experience in Dermatology, preferred but not required.
Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.

Responsibilities

Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
Collaborate with the RVP to implement strategic initiatives and support practice growth.
Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
Provide administrative support to physicians and clinical staff as needed.
Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
Enforce office policies and procedures to maintain operational excellence.
Perform other related duties as needed.