Practice Manager
About The Position
The Practice Office Manager will work closely with the Director of Nursing/COO to ensure optimal patient care and efficient patient flow from the reception department throughout the clinical areas. Plan and prioritizes work flow with the goal of maximizing the efficiency and quality standard of the medical office operations. Interact with the physicians, COO and Human Resources to establish and implement action plans designed to maximize the effectiveness of the office administrative operation. Creates policies and procedures focused on continuous improvement and solutions to daily issues. Works with Human Resources to ensure that each office location is properly staffed for efficient operation of daily business. Coordinates proper training process for all newly hired staff. Analyzes patient needs and practice objectives with employee competencies to position staff to most effectively utilize individual skills and strengths. Creates and maintains patient templates ensuring patients are scheduled in proper blocks of time for each physician. Works with the Billing Manager and billing staff to ensure proper procedures are followed during patient check- in and check-out to secure accurate patient financial data. Ensures that the reception staff maintains all patient information according to the established patient confidentiality policy. Verifies that necessary paperwork is presented to patients for understanding and signatures (HIPPA, practice, financial and other forms) as required. Verifies that all medical dictations are obtained in a timely and accurate fashion and sent out to referring physicians. Approves office staff work schedules, Paid Time Off requests and payroll timesheets as well as processes employee performance reviews in a timely manner. Communicates effectively to physicians and managers relative to all aspects of operations on a daily basis. Performs other duties as assigned.
Requirements
- High School Graduate
- Minimum of five (3) years of related experience
- Experience in supervisory role 3-5 years
- NYS LPN or RN license required
Nice To Haves
- Minimum of an Associated Degree preferred
Responsibilities
- Ensure optimal patient care and efficient patient flow from the reception department throughout the clinical areas.
- Plan and prioritizes work flow with the goal of maximizing the efficiency and quality standard of the medical office operations.
- Interact with the physicians, COO and Human Resources to establish and implement action plans designed to maximize the effectiveness of the office administrative operation.
- Creates policies and procedures focused on continuous improvement and solutions to daily issues.
- Works with Human Resources to ensure that each office location is properly staffed for efficient operation of daily business.
- Coordinates proper training process for all newly hired staff.
- Analyzes patient needs and practice objectives with employee competencies to position staff to most effectively utilize individual skills and strengths.
- Creates and maintains patient templates ensuring patients are scheduled in proper blocks of time for each physician.
- Works with the Billing Manager and billing staff to ensure proper procedures are followed during patient check- in and check-out to secure accurate patient financial data.
- Ensures that the reception staff maintains all patient information according to the established patient confidentiality policy.
- Verifies that necessary paperwork is presented to patients for understanding and signatures (HIPPA, practice, financial and other forms) as required.
- Verifies that all medical dictations are obtained in a timely and accurate fashion and sent out to referring physicians.
- Approves office staff work schedules, Paid Time Off requests and payroll timesheets as well as processes employee performance reviews in a timely manner.
- Communicates effectively to physicians and managers relative to all aspects of operations on a daily basis.
- Performs other duties as assigned.
Benefits
- Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
