Practice Manager

WACO FAMILY MEDICINE•Waco, TX

1d•Onsite

About The Position

The Practice Manager is responsible for overseeing the daily operations of 1-2 healthcare clinics within Waco Family Medicine. This role focuses on administrative and managerial duties, ensuring the clinics run efficiently, provide high-quality service, and comply with relevant regulations. The Practice Manager will collaborate with the clinic leadership team to manage staff, improve processes, and achieve operational goals. This position provides the opportunity to manage and enhance the operations of a healthcare clinic while ensuring a collaborative environment that delivers quality patient care. The Clinic Practice Manager will play an integral role in the success of WFM’s mission and the overall goals of the organization. Note: Other duties may be assigned as needed by the clinic leadership team.

Requirements

High School Diploma or equivalent required
3-5 years of relevant experience in healthcare practice management, with at least 2 years in a leadership role.
Strong leadership and team management abilities.
Excellent organizational, communication, and problem-solving skills.
Proficiency with electronic health record systems (e.g. EPIC) and other healthcare technologies.
Knowledge of healthcare regulations, including OSHA and CMS standards.
Ability to handle complex administrative tasks efficiently.
Proficiency in practice management software and office tools (e.g. Microsoft Office, scheduling systems)
Ability to perform administrative tasks in an office environment, including prolonged use of a computer and telephone.
Occasional physical activity, including walking, bending, standing, and light lifting (up to 50 lbs.).
Ability to respond to medical emergencies, including lifting and assisting patients as needed.
Comfortable working in fast-paced, sometimes noisy, and high-pressure environments.
Occasional local travel between clinic sites, requiring a valid driver’s license and insurance.

Nice To Haves

Associate’s degree or higher from an accredited institution (preferred in healthcare administration, business management, or related field).

Responsibilities

Clinic Operations Management: Ensure the efficient day-to-day operation of the clinics, including overseeing scheduling, staffing, and workflows.
Ensure that clinics meet financial and operational KPI’s
Collaborate with clinical leadership to monitor clinic performance and implement strategies for continuous improvement.
Assist with coordinating and managing medical equipment, ensuring timely maintenance, and ensuring that equipment meets regulatory standards.
Oversee the ordering of medical supplies and ensure adequate inventory management.
Ensure compliance with federal, state, and clinic-specific regulations (OSHA, CMS, etc.).
Administrative and Team Management: Supervise and provide leadership to clinic staff, including assisting with recruitment, training and development, performance evaluations, and corrective action when necessary.
Maintain accurate employee records, including timecards and time-off approvals/denials.
Ensure adherence to clinic policies and procedures and foster a collaborative and supportive team environment.
Conduct regular staff meetings, including staff development and training presentations.
Quality Assurance and Compliance: Ensure that all clinics meet compliance standards, with a focus on patient care, safety, and regulatory requirements.
Actively participate in leadership and committee meetings, contributing to decisions that impact clinic operations.
Technology and Data Management: Monitor and manage clinic-specific data systems including Paycom, EPIC, MyChart, and other clinical software applications.
Maintain up-to-date knowledge of medical technologies and software to improve clinic operations and patient care.
Travel and Flexibility: May require occasional travel between clinic locations and to off-site meetings.
Ability to adjust work hours, including occasional evening or weekend shifts, to meet operational needs.