Practice Manager

SALT Dental Partners•Glendale, AZ

About The Position

Paseo Ranch Pediatric Dentistry and Saperstein Orthodontics are thriving dental practices committed to providing top-notch dental care to our community. With state-of-the-art facilities and a focus on patient comfort and satisfaction, we pride ourselves on delivering comprehensive dental services with a personal touch. Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care. The Practice Manager will oversee both Paseo Ranch and Saperstein Orthodontics and will contribute to the success of the practices by effectively executing the company’s business model; promoting the company culture, mission and values; and ensuring consistent compliance with all key company programs, operating initiatives, and audits. If you're ready to take your dental career to the next level and join a dynamic team committed to excellence, we want to hear from you!

Requirements

3+ years of previous operational experience, dental preferred.
Bachelor’s degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/ leadership training.
Demonstrated track record of driving top and bottom-line growth, with proven success in expanding production and overall business performance.
Proven experience in managing teams.
Excellent leadership and communication skills with a passion for growth.
Provide development opportunities for staff members.
Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
Experience using Practice Management Systems (PMS), Denticon or Cloud 9 preferred.
Competency in using business software such as Microsoft Office and related platforms.
Experience managing a P&L and baseline understanding of core financial metrics.

Responsibilities

Oversees and manage practice business operations including key performance measures and practice revenue and expenses with a week-to-week outlook.
Accountable for achieving yearly patient visits, revenue and P&L goals.
Takes personal ownership of the practice by being a positive role model as a leader.
Creates a respectful workplace and is accessible, open to new ideas, and fosters a cooperative and collaborative environment.
Takes initiative and ensures self and team are accountable to the highest standards of performance and behavior.
Demonstrates and encourages a patient focus approach.
Fosters strong relationships with patients to create connections and influence patient retention.
Manage clinical staffing schedules to ensure proper coverage and optimal patient flow.
Participate in recruitment, onboarding, and training of new team members.
Coach and develop existing team members to enhance their skills and performance.
Address conflicts early, provide constructive feedback, and document coaching sessions.
Ensure clear and consistent communication with partner doctors and associates.
Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).
Other duties as assigned.