Practice Manager Geneva Primary Care/FLH Primary Care, Geneva NY

Finger Lakes Health • City of Geneva, NY

16h • $75,000 - $85,000 • Onsite

About The Position

The Practice Manager provides primary oversight of administrative and operational functions at Geneva Primary Care and FLH Primary Care (approximately 60% operational focus). This role is responsible for supervising staff, optimizing daily practice operations, and ensuring a high level of patient and provider satisfaction.

The ideal candidate is highly organized, able to manage multiple priorities, and demonstrates strong leadership, communication, and problem-solving skills. This individual will collaborate closely with providers and staff to improve workflows, enhance patient experience, and support Occupational Health and Worker’s Compensation services.

Requirements

• Minimum 3–5 years of experience in physician practice operations
• Minimum 3 years in a supervisory or leadership role
• Experience with computerized patient scheduling systems
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and EMR systems
• Strong understanding of CPT and ICD-10 coding
• Exceptional interpersonal and communication skills
• Demonstrated ability to work independently and manage multiple priorities
• Strong organizational and problem-solving skills
• Demonstrates behaviors aligned with a healing, patient-centered environment, including professionalism, effective communication, and respect for all individuals
• Ability to provide services across all age groups, including neonate, pediatric, adolescent, adult, and geriatric populations
• Occupational exposure to bloodborne pathogens may occur; adherence to safety protocols is required

Nice To Haves

• Knowledge of physician office operations and medical billing
• Experience creating and managing operating budgets
• Experience with Medent systems
• Background in outpatient registration/admissions
• Knowledge of medical terminology
• Experience in scheduling and billing processes
• Familiarity with Occupational Health, DOT, and Worker’s Compensation

Responsibilities

• Oversee daily operations of the physician practice
• Supervise staff and ensure appropriate utilization of resources
• Maintain effective communication with internal teams and external partners
• Develop, implement, and maintain efficient office systems and procedures
• Collaborate with providers to improve processes and resolve operational issues
• Support Occupational Health and Worker’s Compensation program activities
• Manage scheduling workflows, payroll processes, and administrative functions
• Promote a positive, patient-centered environment focused on safety, dignity, and respect

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees