Practice Manager - Brandon Bloomingdale
About The Position
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. This role utilizes medical practice management skills to drive business results and people leadership skills to develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, the Practice Manager ensures that clients and patients have a positive experience when they visit the hospital. Through professional relationships with other stakeholders, including the veterinary medical team, field leadership, corporate headquarters, and PetSmart® associates (if applicable), the manager helps optimize the growth of both businesses. The company is committed to the manager's growth, offering a variety of educational opportunities and resources to support their career path.
Requirements
- Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
- Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.)
Nice To Haves
- Strong organizational, communication and interpersonal skills
- A knack for problem solving
- Conflict management experience
- Leadership and analytical know-how
Responsibilities
- Interviewing, hiring and developing associates
- Evaluating the hospital’s processes, progress and productivity
- Training associates on how to educate clients about Optimum Wellness Plans®, preventive care, pet health needs and hospital services
- Educating associates on Banfield guidelines/practices
- Budgeting and planning for the hospital
- Supporting daily operations and staff
- Scheduling associates, coordinating time off and managing continuing education needs
Benefits
- Resources and programs to help you stay fit, ensure the wellness of your family and pets
- Workplace where your professional development is important
- Continuing education to excel in your career
- Connections to learning experiences
- Networking opportunities
- Ways to give back to your community through volunteerism
- Support of field leaders, medical leaders and our corporate headquarters
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Generous company match for retirement plans
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions
- Associate Life Insurance (company-paid)
- Supplemental Life Insurance (option to purchase additional coverage)
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave (for both birth and adoption)
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits (coverage for hospital stays, critical illness, and accidents)
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts on products and services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
