Practice Manager

ArkVets•Phoenix, AZ

30d•$65,000•Onsite

About The Position

Talent That We Are Seeking: ArkVets is seeking an experienced veterinary practice manager with a passion for business leadership willing to take a brand-new start-up to success. Are you looking for a place where you can make a powerful difference in the customer experience, be a valued team member, grow strong business practices, and lead your team in the mission and values of the company? ArkVets is where leaders are empowered to do all this and more. About Us: We are an established privately owned business with 2 successful clinics and are about to open our 3rd facility. We strive to have 6-8 doctors per clinic with a support staff of 4 plus staff per doctor. Each of our facilities provides state-of-the-art equipment (CT Scanner, Endoscopy, Ultrasound…) and the ability to refer cases within the ArkVets system. Our business model is general practice with urgent care same-day services offered Monday - Saturday. We are looking for an experienced, mature, and compassionate manager to help guide our team, grow the practice's community presence, and promote extraordinary client engagement. Desert Ark Mission: To Provide Health and Healing for a Lifetime fostering the human-animal bond. ArkVets Values: Make Magic Happen Do the Right Thing Contagious Curiosity The right candidate will have the following core competencies: Kind and firm action taker. Adaptability to quick changes and needs of the practice operations. Ability and experience in implementing and maintaining the standards within the practice. Maintain and hold the team to the AAHA Standards of Care. Commitment to extraordinary client experience and patient care. Diligent with quick and accurate responses. Proven trustworthy veterinary leadership success. Experience and understanding of P&L statements. Understand and fully align with the company's mission and values. Understands measurements based on multiple KPI metrics provided daily! Love to be measured and to achieve A+. Teachable and Coachable. Active learner eager for growth. Above all else, a self-starter that can report out and meet set deadlines without being micromanaged.

Requirements

Must have 5 years of management experience, in a Veterinary environment strongly preferred.

Responsibilities

Managing inventory costs and turnover in a timely and accurate manner.
Work closely with Medical Director(s) to have a well-run facility.
Leading, training, and building the team in consistent execution of the company's protocols, processes, and standards.
Ensuring adoption, training, maintenance, and use of equipment.
Maintaining a clean, well-organized, and well-cared-for hospital.
Ownership of the hospital's online reputation.