Practice Coordinator, Neurology

Brigham and Women's Hospital•Dover, DE

37d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Wentworth Health Partners Coastal Neurology Services has been providing adults and children with comprehensive and trusted care since 1983. Our board-certified physicians specialize in the prevention, diagnosis and management of an array of neurological disorders, including headaches, epilepsy, autism, ADHD, neuromuscular disease, neuropathy, sleep disorders, small-fiber polyneuropathy, stroke and more. Our Neurology practices are located at 10 Members Way in Dover, NH, and 73 Corporate Drive, Portsmouth, NH. This position will support our expert providers treating adult patients, as well as pediatric patients. Our services include diagnosis and treatment options for headaches, migraines, epilepsy, stroke, neuromuscular disease, sleep disorders and more. Job Summary We are seeking a full-time, 40-hour Practice Coordinator to support our Neurology department. The practice is open from 8:00 a.m. to 5:00 p.m., and the schedule is staggered accordingly within that timeframe based on practice needs. The Practice Coordinator will split their time between our Dover and Portsmouth locations. This role will coordinate and oversee day to day operation outpatient practices. The Practice Coordinator will supervise clinical support staff, including all applicable human resource processes and practice operational duties.

Requirements

High School Diploma or Equivalent required
supervisory experience 0-1 year required
experience working in an academic healthcare environment 2-3 years required
Strong understanding of all Office Suite.
Strong communication and organizational skills.
Strong and proven leadership skills.
Ability to work with staff of all levels.
Excellent time management skills.
Generally Accepted Accounting Principles.
Ability to adapt to multiple and rapidly changing priorities and deadlines.

Nice To Haves

Ambulatory/Outpatient Experience
EPIC/UKG Experience
Leadership/Supervisory Experience

Responsibilities

Responsible for recruiting, hiring, evaluating, training and developing support staff.
Provides day to day supervision and direction to support staff.
Assigns work and monitors performance.
Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing
Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
Oversees purchase orders, petty cash and check requests.
Maintains and orders office supplies and equipment.

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