Practice Assistant II
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Hybrid role Hours-8:30am to 5:00pm Job Summary Under general supervision, coordinates all operational, administrative and secretarial aspects of an office. Requires discretion and judgment to organize priorities and complete tasks. Reports to the department Administrative Manager and/or Unit Operations Manager. Will manage patient scheduling for interventional procedures and associated imaging in collaboration with physicians to include all aspects of anesthesia scheduling. Qualifications May include duties and responsibilities of the Clerk, Office Assistant and Administrative Staff Assistant, Level I. Maintains the Interventional Radiology Patient Schedule.
Requirements
- Typing 55 to 65 WPM required.
- Word Processing skills required.
- Knowledge of spreadsheets and database systems.
- Good command of English language.
- Ability to work independently.
- Ability to prioritize work.
- Ability to multi-task
Responsibilities
- Scheduling, rescheduling, and cancelling all procedures in Interventional Radiology through Epic.
- Manage Procedure slots to include holding, blocking, and unblocking the schedule.
- Understands and coordinates all procedures in accordance with the department’s scheduling template.
- Maintains the Epic work-queue ensuring that all procedures are scheduled in a timely manner.
- Schedule and coordinate Interventional Anesthesia cases.
- Duties may also include working with the resource team and facilitating the process of putting Inpatients on-call.
- Perform front desk role checking patients in for procedures according to all applicable Hospital Policies and Procedure
- Maintain patient records including scanning in documentation.
- Facilitate communication within department as it pertains to phone calls, messages, pages and triage of information to specific staff members/clinicians, and enhancing communication throughout the division.
- Coordinates, types, proofreads and edits letters, memos, meeting minutes, reports, manuscripts, correspondence, grant proposals and protocols at the highest level of proficiency.
- Act as an administrative liaison to referring department administrators and clinicians with the highest level of customer service.
- Incorporates data from existing information into spreadsheets/databases in an organized and presentable format. May provide weekly/monthly/yearly reports for various activities.
- Establishes and maintains office systems (i.e. filing systems).
- Troubleshoots routine/non-routine problems and takes measures to correct/handle issues.
- Reviews mail, answers when appropriate, and/or forwards to appropriate persons.
- Performs general clerical duties including photocopying, faxing, and filing.
- Assists with the orientation and training of new staff.
- Maintain administrative duties in primary interventional area with flexibility to cover for other Staff Assistants within Interventional Radiology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
