Practice Administrator- Primary Care & MultiSpecialty Practices
About The Position
ChristianaCare’s Medical Group is seeking a Full-time Practice Administrator to oversee Primary Care and Multi-Specialty locations across Delaware and Pennsylvania. This team-oriented, strategic people leader will have operational oversight of multiple practices, providing professional supervision and management of assigned clinics and programs. The goal is to ensure a high level of operational effectiveness, service, and performance that meets, and exceeds, the expectations of our patients, providers, caregivers, and leaders. The Practice Administrator will be directly responsible for achieving all established budget and KPI targets. They will develop and maintain effective, professional relationships with assigned providers and serve as their first line of leadership to address concerns and resolve issues. Additionally, they will ensure the smooth operation of clinic workflows, processes, and day-to-day functions. This is a hybrid role which is primarily in-person with some remote work opportunities. Remote work is ad hoc per department's needs.
Requirements
- Bachelor’s degree required and preferred in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management.
- Minimum of 3 years of healthcare experience on a leadership level required.
- Minimum 6 years of direct practice medical practice leadership experience in lieu of degree may be considered.
Nice To Haves
- Extensive experience in progressive ambulatory practice leadership.
- Proven success in multi-location operational oversight.
- Strong financial acumen.
Responsibilities
- Provides professional and effective practice management of all assigned practices.
- In partnership with their Corporate Director, responsible for developing the annual budget for all assigned practices.
- Responsible for developing and implementing plans that yield high levels of provider, caregiver, and patient satisfaction.
- Responsible for regularly communicating plans as well as the actions being taken when targets and goals are not being met.
- In association with the Corporate Director, ensures clear performance targets are in place and communicated to all non-provider caregivers and providers with respect to volume, quality, and service.
- Implements plans for improvement when not meeting expected targets.
- Involves and communicates with Clinical Leaders around these activities to ensure strong alignment between clinical and operational leadership.
- Responsible for tracking and communicating wRVU and volume productivity for all assigned providers.
- Ensures productivity reports are distributed and meets regularly with providers to share progress, celebrate success, address concerns, and develop plans for improvement, when necessary.
- Involves and communicates with Clinical Leader around these activities to ensure strong alignment between clinical and operational leadership.
- Performs other duties as required.
Benefits
- ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
- To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
