About The Position

JOB SUMMARY Primary duties include HVAC, generator, compressed air repairs, service, inspect and prepare equipment for delivery. Set-up of equipment and accessories at jobsite including electrical cable, air hose, water hose, and electrical panels. Instruct client on safe and proper operation of equipment. Work in adverse weather conditions as needed. Good people skills with the ability to communicate information regarding equipment condition, problems, and recommendations. An after-hours on call rotation required to assist with client emergency calls before/after regular business hours. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment – keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values.

Requirements

  • Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
  • Demonstrated technical skill competence.
  • Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
  • Appropriate manner, conduct, and grooming adhere to company policy.
  • Ability to work cooperatively and communicate effectively.
  • Ability to obtain and maintain CDL if required by state or federal law.
  • Knowledge of CAT machine components and systems.
  • Must have acceptable attendance to meet all company standards and requirements.
  • High school diploma or General Education Degree (GED).
  • Current driver’s license.
  • Required DOT licensing, medical card, and endorsements as vehicle size dictates.
  • Minimum of 6 months related experience.
  • Completion of TRAIN test evaluation.
  • Must be able to communicate (speak, read, comprehend, write) in English.

Responsibilities

  • HVAC, generator, compressed air repairs
  • Service, inspect and prepare equipment for delivery
  • Set-up of equipment and accessories at jobsite including electrical cable, air hose, water hose, and electrical panels
  • Instruct client on safe and proper operation of equipment
  • Troubleshoot and diagnose equipment malfunctions and failures
  • Maintain good client relations and support for corporate marketing objectives
  • Repair, recondition, and maintain equipment and components
  • Prepare service reports
  • Plan and control cost of repair jobs
  • Maintain company equipment
  • Own and maintain required personal tools
  • Learn and use Empire, Caterpillar and allied product procedures and systems
  • Maintain current MSHA card if work area requires
  • Provide on-the-job training to technicians and helpers as assigned
  • Make warranty recommendations
  • Communicate with proper individuals to clarify instructions or discuss scope or progress of job
  • Work overtime as needed
  • Travel to remote locations as needed
  • Perform other related duties as assigned
  • Work within and promote corporate values
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