Power Grid Operations Associate

ISO New England • Holyoke, MA

3d

About The Position

The Power Grid Operations Associate role is an entry pathway into becoming a New England Grid Operator. Associates must successfully complete an intensive eight‑month System Operator Initial Training (SOIT) program and test for and earn a NERC Reliability Coordinator certification. This program develops the technical and operational skills required to help operate the New England bulk electric system within ISO‑NE’s Control Room. No direct industry experience is required, though applicants with technical training and/or experience in an electrical utility, power systems training, U.S. Navy nuclear, and/or power plant are encouraged to apply. What we offer you: A stable, mission-driven workplace where your impact truly matters A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional developmentWellness programs, including an onsite gym Onsite luncheon spaces with free coffee and a variety of dining optionsFlexible work hours Employee Business Networks Distance-based relocation assistance available 12-hour rotating shift once fully trained as a System Operator and in the Control Room Travel between our Windsor, CT (BCC) and Holyoke, MA (MCC) offices (30 miles)

Requirements

• Bachelor’s degree in engineering or related technical equivalent
• Strong analytical, mathematical, and problem‑solving skills
• Advanced reading, critical thinking, reasoning, and perception
• Ability to interpret technical documents and communicate effectively with internal and external stakeholders
• Ability to work in complex, time‑sensitive environments within a team
• Advanced computer skills (MS Office, Windows)
• Self‑starter, strong decision‑making, able to work under pressure
• Excellent verbal/written communication, strong presentation and report‑writing skills

Responsibilities

• Become a certified NERC Reliability Coordinator and ISO System Operator
• Gain proficiency with Energy Management Systems and ISO‑NE operational procedures
• Support reliable, economical delivery of electricity to 15 million New England residents

Benefits

• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Onsite luncheon spaces with free coffee and a variety of dining options
• Flexible work hours
• Employee Business Networks
• Distance-based relocation assistance available
• comprehensive health insurance (medical, dental and vision)
• flexible spending and health savings accounts
• a 401(k) plan with generous employer contributions and a student debt benefit
• life and AD&D insurance
• disability insurance
• critical illness and hospital indemnity benefits
• paid time off
• paid leave
• a wellness program
• an employee assistance program and other great company perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level