Power Generation Equipment Field Technician (Commercial Generators, Electrical Controls, Mechanical, Microgrid)

PowerSecure, Inc.•Wilmington, NC

21h•Onsite

About The Position

Are you experienced in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment? At PowerSecure, we invest in your future with continuous training and multiple levels of technician advancement. Whether you're just starting out or looking to take the next step, we’re here to help you reach your goals. This position is responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects. PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Requirements

Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment
Level III Technician requires six years of field experience servicing generator systems with extensive experience on 500KW+, proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment
Level IV Technician requires ten years of field experience servicing generator systems of all sizes and applications, expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment
Ability of performing triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components
High School diploma or GED equivalent, related military experience or equivalent field experience
Expert in major engine repairs, able to diagnose a wide variety on various applications
Experienced with Volvo and PSI engines
Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction
Expert troubleshooting skills, no return call outs for work performed
Can be dispatched to any call with help from our Product Support team
Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues
Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment
Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures
Must observe all safety standards
Mentor Mid to High level techs as requested
Ability to deal with customers where tact may be required to maintain continuing harmonious relationships
Computer fluent, with specific attention to ERP systems, email and Microsoft Office products
Maintain professional appearance on the job
Proven reasoning abilities and sound judgment
Must possess excellent verbal and written communication skills
Able to express commitment to PSS, its customers, and its employees
Process oriented, with demonstrated attention to detail
Delivering on-time results to support PSS’s business goals
Teamwork oriented with collaborative style

Responsibilities

Daily travel with independent work structure
Provide 24x7 “on-call” services as required unless on PTO or Off Call
Maintain and safeguard company issued equipment, tools, and instruments
Battery installations and replacements
Perform required preventative maintenance service to equipment under contract as scheduled
Customer contact and interface
Communicate availability status to corporate office
Protect company proprietary information, manuals, and records
Use of electronic and electrical test equipment as necessary
Coordinate and manage all on-site subcontractors hired by PSS as necessary
Maintain company vehicle in safe and operational condition
Ensure that work is performed to PSS standards
Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately
Provide technical support to customers upon request
Maintain Technical documentation for study and/or review
Willing and able to attend training as company deems necessary
Own and maintain personal set of mechanical tools
Cross train in other areas as needed
Performing triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components
Major engine repairs, able to diagnose a wide variety on various applications
Troubleshoot and repair Automatic Transfer Systems
Troubleshooting electrical issues using schematics and wiring diagrams
Mentor Mid to High level techs as requested