POTS Clinic RN Coordinator

Shirley Ryan AbilityLab • Chicago, IL

20h • Onsite

About The Position

The Postural Orthostatic Tachycardia Syndrome (POTS) Clinic RN Coordinator is responsible for performing individualized and age-specific nursing assessment of assigned patients using advanced assessment skills and other medical data to formulate nursing diagnoses. This role involves developing individualized care plans, providing and coordinating comprehensive nursing care, and instructing patients and their significant others on care, illness, expected outcomes, and home care. The Coordinator supports patients referred for POTS and related autonomic conditions, assisting with intake, visit preparation, symptom management, education, and care coordination during the diagnostic process. Following physician evaluation, the RN is crucial in care transitions, providing clear care plans, education, and follow-up recommendations. The role requires demonstrating support for the SRAlab Mission and Philosophy, striving for excellence, contributing to team efforts, and showing respect and compassion for patients, families, and colleagues. The Coordinator must also embody SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service, and SRAlab Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence).

Requirements

• Professional knowledge of practice acquired by obtaining a Bachelor/Master of Science in Nursing from an accredited program
• Minimum 2 years of nursing experience
• Illinois license to practice as a registered nurse
• CPR certification
• CITI Training Required or ability to obtain within Probation Period
• Understanding of the growth and development of infant, child, adolescent, young adult, middle-aged adult and geriatric patients
• Demonstrate the ability to interpret growth and development related information to assure patient needs are met
• Ability to communicate effectively using timely verbal, non-verbal and written communication
• Ability to take ownership for serving the customer, team and organization, for achieving goals and for resolving problems
• Willingness to adapt to changing work demands and work environment
• Demonstrated critical thinking skills and ability to make sound judgments to monitor and respond to patient needs or changes in condition
• Ability to anticipate, assess and address the needs of patients
• Ability to transfer and position patients, consistent with lifting up to 35 lbs.

Nice To Haves

• POTS experience preferred
• Experience in conducting research studies preferred

Responsibilities

• Provide professional nursing care for the comfort and well-being of patients, which includes performing specialized treatments, administering prescribed medications, and coordinating patient care with other departments.
• Collect pertinent physiological, psychosocial, and functional data to formulate nursing diagnosis using evidence-based techniques and instruments.
• Assist physicians during evaluations, testing and treatments.
• Formulate nursing diagnoses by interpreting data from health team members and integrate into written assessments.
• Assess patients, identify changes in status, establish priorities for patient care, and identify crisis situations when needed.
• Implement interventions consistent with the established plan of care and interdisciplinary treatment plan, evaluate progress toward goal attainment, and modify the plan of care as indicated.
• Provide information to patient and significant others regarding care during hospitalization, expected outcomes, home care instructions, and referrals to appropriate health agencies and resources.
• Prepare and provide reports on patient care plans to health team members, which includes completing assignment sheets, providing explanation of patient care plans, and completing documentation.
• Collect and report pertinent physiological, psychological, and functional data based on patient plan of care or patient need.
• Review, evaluate and make recommendations regarding SRAlab policies and procedures related to patient care to ensure comprehensive patient care.
• Evaluate patient’s current pain levels (0-10) and history of recent pain experience; provide appropriate pain education and intervention in consultation with physician and pain specialists as needed; provide ongoing assessment of pain and implementation of tools for management.
• Perform all other duties that may be assigned in the best interest of Shirley Ryan AbilityLab.
• Manage prescription refill requests, obtain prior authorizations from insurance providers, and coordinate follow‑up appointments to support continuity of care and timely patient access to treatment.
• Perform outpatient wound care, including assessment, cleaning, and dressing changes, for patients with acute injuries, chronic wounds, or post‑surgical needs, following provider orders.
• May assist with patient preparation and procedural support for various outpatient procedures such as botulinum toxin injections intrathecal baclofen pump refills PRP procedures, MSK injections, including equipment setup, patient education, and post‑procedure monitoring.
• Insert peripheral intravenous lines (PIVs) and administer prescribed intravenous fluids (IVF) safely and efficiently in the outpatient setting, adhering to institutional policies and standards of care.
• Draw patient laboratory specimens during clinic visits, ensuring proper patient identification, specimen handling, and timely transport in accordance with laboratory requirements.
• Provide timely, professional communication with patients via the electronic patient portal and telephone, addressing questions, concerns, and care needs while ensuring accurate documentation in the electronic medical record.
• Review and triage patient messages and clinical concerns, utilizing nursing judgment to escalate appropriately to physicians or advanced practice providers to support safe, efficient clinical decision‑making.
• Maintain Citi training requirements to fully participate in research within the POTS program.
• Where required, collect study data and/or provide study intervention as required by study proposal.
• Provide clinical care to participants as assigned or consulted, within the scope of the registered nurse. Such activities may include, but are not limited to, conducting medical and social histories, performing clinical assessments, collecting and processing biological specimens, providing patient education, and administering medications, investigational agents, or treatments as ordered by the supervising provider.
• Maintain clinical database including obtaining subject consent, extracting data from medical records and querying database.
• Review study documentation for completeness, accuracy, consistency, and compliance.
• Ensure accurate and timely communication of clinical data to the study team and/or sponsors as appropriate.
• Manage requests for data clarification or queries.

Benefits

• Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits
• Benefits and benefits’ eligibility can vary by position.
• Actual compensation will be determined by equity and qualifications of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees