Post Closing Associate

Quontic • New York, NY

19h

About The Position

Quontic Bank is a CDFI federally chartered digital community bank with a customer-centric culture built around helping customers and giving back to local communities. They aim to make homeownership simpler, faster, and more accessible for all communities across the United States. Quontic is an adaptive digital bank that empowers its customers financially while embracing their diverse circumstances, focusing on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, and immigrants with a curated banking experience. The Post Closing Associate ensures accurate and timely completion of mortgage loan transactions by reviewing loan documentation, coordinating with various stakeholders, and ensuring compliance with regulatory requirements and company policies.

Requirements

• Associate’s degree (or equivalent); OR high school diploma (or equivalent) plus two years of experience in functional area.
• Familiarity with mortgage lending functions.
• Familiarity with Microsoft Office 365 products.
• Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
• Analytical and problem-solving skills.
• Interpersonal and communication skills with the ability to speak confidently.
• An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.
• Detail-oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner.
• Self-directed, yet effective working as part of a collaborative team.
• Responsive and customer-focused with a demonstrated use of professional judgment.

Responsibilities

• Assist in reviewing loan documentation, including closing disclosures, promissory notes, deeds of trust, and title policies, to ensure accuracy and completeness.
• Work closely with the Post Closing Coordinator and other internal departments, such as underwriting, funding, and servicing, to resolve post-closing issues and exceptions.
• Assist in coordinating with external parties, such as settlement agents, attorneys, title companies, and investors, to obtain missing documents or information required for loan file completion.
• Help ensure the accurate and timely delivery of loan documents to investors, mortgage insurers, government agencies, and other relevant parties.
• Maintain organized loan files and documentation, ensuring compliance with record-keeping requirements.
• Stay updated with industry changes, regulatory guidelines, and best practices related to post-closing processes and procedures.
• Collaborate with team members to contribute to process improvement initiatives aimed at enhancing operational efficiency and customer experience.
• Perform special projects, and additional duties and responsibilities as required.

Benefits

• Health, Dental, Vision, & Life Insurance
• Financial Wellness Planning & Coaching
• Counseling Support Services & Resources
• Paid Parental Leave
• Pet Insurance
• 401K Match
• Employee Bank Accounts with Quontic
• Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree