POS Tester - QSR

ITTConnect•Atlanta, GA

21h•Onsite

About The Position

ITTConnect is seeking a POS Tester to work for a client in the US. This is a position with a client that is a global leader in consulting, digital transformation, technology and engineering services with over 300,000 team members in nearly 50 countries. The end client is in the quick serve restaurants industry. Job location: Atlanta, GA on site.

Requirements

3+ years of experience in software testing, with at least 2 years in POS testing (retail or hospitality domain preferred).
Strong experience in Manual Testing of POS systems
Hands on experience with QSR or Retail POS applications (Chick fil A preferred)
Good understanding of:
POS hardware (registers, scanners, receipt printers, card readers)
Drive thru and curbside workflows
Experience testing payment gateways and tender types
Knowledge of menu management and promotions testing
Familiarity with Agile/Scrum methodologies
Strong analytical, debugging, and documentation skills
Excellent communication skills to work with business, QA, and development teams

Responsibilities

Perform manual functional testing of POS systems across in store, drive thru, curbside, and mobile order flows
Validate order lifecycle: order entry, modifications, cancellations, refunds, and voids
Test payment processing including credit/debit cards, gift cards, loyalty points, mobile wallets, and coupons
Verify menu configuration, pricing rules, tax calculations, combos, and promotions
Test integrations with:
Kitchen Display Systems (KDS)
Order Management Systems (OMS)
Inventory and back-office systems
Conduct end to end testing across POS, mobile app, and backend systems
Perform regression testing for new releases, hotfixes, and menu updates
Execute UAT support and coordinate with business stakeholders during release cycles
Log, track, and retest defects using tools like JIRA / Azure DevOps
Validate POS performance during peak hours scenarios (breakfast/lunch rush, promotions)
Ensure compliance with PCI standards and data security requirements
Prepare and maintain test cases, test scenarios, and test execution reports