Portfolio Services Engineer
About The Position
Broadcom is seeking a Portfolio Services Engineer to develop and scale post-sales technical adoption, operational best practices, and lifecycle success assets for VMware Cloud Foundation (VCF). This role focuses on enabling Technical Adoption Managers and Partners with high-quality guidance that accelerates customer onboarding, consumption, and long-term operational maturity. About the Team This role sits within Broadcom's VCF Portfolio Services Engineering organization, a group dedicated to improving customer outcomes through high-quality technical adoption guidance. The team values innovation, accountability, and continuous improvement, with leadership experienced in driving technology-led growth across software and services.
Requirements
- Bachelor's degree with 12+ years of experience; Master's with 10+ years; or PhD with 7+ years.
- Strong technical understanding of private cloud infrastructure and operational lifecycle management.
- Excellent problem-solving, analytical, and cross-functional collaboration skills.
- Experience in customer success, post-sales engineering, or technical adoption roles preferred.
Responsibilities
- Develop adoption frameworks, onboarding playbooks, operational runbooks, and lifecycle best-practice documentation for VCF.
- Identify customer post-sales needs and translate them into scalable, repeatable TAM delivery assets.
- Improve customer value realization and VCF consumption by enhancing TAM guidance and delivery materials.
- Partner with product engineering, support, services engineering, and TAM leadership to align adoption content with product direction.
- Continuously measure and refine the effectiveness of adoption and lifecycle resources.
- Support global TAM teams and Expert Advantage Partners with technical enablement resources and success-focused materials.
Benefits
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company paid holidays
- paid sick leave and vacation time
- The company follows all applicable laws for Paid Family Leave and other leaves of absence.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
Number of Employees
5,001-10,000 employees
