Director of Portfolio Services

Fast Forward•San Francisco, CA

36d•Onsite

About The Position

Fast Forward supports a global portfolio of 100+ tech nonprofits. After completing the Accelerator, these organizations become part of our alumni portfolio, where we provide long-term, tailored support through our Growth Platform. We are seeking a Director of Portfolio Services to lead and scale this portfolio-wide work. This role owns the strategy, systems, and programs that help alumni founders and teams navigate fundraising, technology, talent, and organizational leadership as they grow and scale impact. This is a unique opportunity for an entrepreneurial, community-centered leader to build the next chapter of Fast Forward’s Growth Platform. We’re looking for a thoughtful builder who blends strategic thinking with hands-on execution, enjoys cultivating founder communities, and believes deeply in the potential of mission-driven founders and technology. This is a full-time, in-office role based in San Francisco, CA.

Requirements

6+ years of experience in program design, management, or entrepreneurship, ideally in nonprofit, tech-for-good, or social impact environments.
Experience working in a startup or nonprofit leadership and/or supporting portfolio companies in a venture or investment context.
Strong strategic thinker with a bias toward action and problem-solving.
Proven track record of designing and scaling programs with measurable outcomes.
Excellent project and process management skills; highly organized and detail-oriented.
Demonstrated people management and team leadership experience.
Ability to thrive in fast-paced, evolving environments and work cross-functionally.
Exceptional written, verbal, and relationship-building skills.

Nice To Haves

Direct experience supporting or advising early-stage founders.
Comfort with product, engineering, data and/or AI concepts.
Experience planning and managing large-scale in-person and virtual events.

Responsibilities

Set the long-term vision for how Fast Forward supports its alumni portfolio.
Define focus areas, service offerings, and the overall portfolio support model.
Evolve the Growth Platform as the alumni community grows and sector needs shift.
Serve as a trusted advisor to alumni founders and leadership teams.
Build and lead a team delivering alumni and portfolio support programs.
Translate alumni needs into high-impact support across fundraising, product, technology, talent, leadership, and organizational growth.
Design, launch, and continuously improve alumni programs for relevance, quality, and impact.
Oversee program delivery across formats including 1:1 advising, peer circles, workshops, and small-group learning.
Build and manage a strong network of mentors, facilitators, volunteers, and subject-matter experts.
Pilot new program models and partnerships, gather feedback, and iterate based on outcomes.
Build and improve systems that enable effective alumni support.
Manage budgets, timelines, reporting, and execution for Growth Platform initiatives.
Synthesize portfolio and program data to inform strategy, and internal and external reporting.
Define and track KPIs that reflect program effectiveness and alumni success.
Ensure consistent, high-quality execution across the Growth Platform.

Benefits

Unlimited paid time off (PTO)
401k retirement plan & employer matching
Office is located in a beautiful national park - The Presidio - with free transit to/from downtown San Francisco!
Medical, dental, and vision insurance
Most importantly, input on the office snack order

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