Portfolio Relationship Manager

GHD Group Pty Ltd • Tredyffrin Township, PA

60d • Hybrid

About The Position

There’s no pledge more important than the one we make to look after our environment, and we’re committed to helping you do exactly that.
Join us as we strive to ensure a sustainable future for our communities and the world we live in.
Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it.
We are looking for a Portfolio Relationship Manager to drive strategic growth and strengthen GHD’s presence within a defined portfolio of clients. This role focuses on cultivating long-term partnerships by aligning client needs with GHD’s full suite of capabilities, ensuring exceptional delivery and sustained value.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in

Requirements

• Bachelor’s and/or Master’s degree in Environmental Science or a related technical field
• 10-20 years of relative project experience including the coordination and management of projects in the environmental market
• Progressive experience in client relationship development/management and business development with strong client relationships
• Strong written and verbal communication skills with demonstrated ability to conduct effective client presentations and written report preparation
• Ability to present technical information, both written and orally, in a concise and professional manner; must have strong technical writing skills

Responsibilities

• Client Growth & Retention: Develop and execute strategies to expand GHD’s footprint across Priority, Growth, Key, and Valued Clients, with a strong emphasis on retention and relationship building.
• Business Development Leadership: Identify opportunities within the portfolio to grow GHD’s pipeline and backlog, leveraging cross-sector expertise to deliver innovative solutions.
• Trusted Advisor Role: Serve as the primary point of contact for clients, fostering trust and collaboration while ensuring high-quality outcomes that meet or exceed expectations.
• Customer Needs Clarification: Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and gain agreement to a statement of customer requirements.
• Sales Opportunities Creation: Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
• Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees