Portfolio Project Manager

Creatio•Boston, MA

63d•Hybrid

About The Position

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Role Concept: The Portfolio Project Manager ensures the successful execution of client engagements and internal implementation projects under Delivery Assurance contracts. This role combines portfolio management and delivery governance with deep product expertise, ensuring that all projects are executed with consistency, transparency, and maximum business value. As trusted advisors, Delivery Assurance Leads leverage their expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every delivered solution is both technically sound and aligned with client needs. Location - Poland

Requirements

Proven experience in program/portfolio management across multiple projects.
Ability to conduct high-level solution estimations and guide teams in applying best practices.
Strong client-facing and stakeholder management skills, including communication at CxO level.
Structured thinking, flexibility, and strong result orientation.
Fluent English (required); additional languages are an advantage.

Responsibilities

Serve as a product knowledge carrier within the Delivery Assurance portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.
Proactively advise clients and partners on optimal solution approaches, configurations, and platform capabilities.
Ensure delivery consistency by promoting Creatio best practices across all projects.
Oversee multiple client engagements and internal implementation projects within the Delivery Assurance portfolio.
Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.
Enforce delivery standards, methodologies, and reporting frameworks across the portfolio.
Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.
Act as the key contact for client executives under Delivery Assurance contracts.
Provide portfolio-level visibility and transparency to stakeholders through governance meetings and reporting.
Work in close collaboration with Delivery Assurance Architects to validate both technical and functional aspects of solutions.
Identify risks across the portfolio and drive mitigation strategies.
Capture lessons learned, ensure their integration into the Center of Delivery Excellence framework, and mentor team members and partners.

Benefits

A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
Caring for your health: Creatio offers several options for medical insurance, together with our medical partner.
Paid leave options for life-qualifying events, sicknesses, etc.

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