Portfolio Product Owner

Liberty Mutual InsuranceBoston, MA
31dHybrid

About The Position

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH and Boston, MA. Job Introduction: The Governance, Risk & Compliance (GRC) team within the Global Cybersecurity ( GCS) organization is looking to hire a Portfolio Product Owner. This candidate will lead the Global Assurance Portfolio within GRC organization. This is a strategic, high-visibility role responsible for shaping and delivering product strategy, roadmaps, and outcomes across the regulatory and financial assurance domain. You will protect BAU delivery and quality commitments while shaping and executing strategic initiatives that continue to modernize GA and prepare it for automation and AI-enabled scale. This role is ideal for a product leader who thrives at the intersection of operations and transformation, can prioritize and simplify complexity, creates strong relationships with business partners, and partners closely with engineering, service teams, and an Enablement PPO focused on platform, automation and AI. This role ensures our assurance capabilities scale reliably and consistently across the enterprise, improving audit readiness, reducing manual effort, and enabling better risk-based decisions. If you’re a strategic product leader who can balance regulatory rigor with user-centered delivery at scale, we want to hear from you.

Requirements

  • Bachelor’s degree in business, technology, or related field (or equivalent experience).
  • Minimum 7+ years of Product Management or Product Ownership experience, including portfolio-level or multi-product leadership in enterprise environments.
  • Demonstrated domain experience in assurance, audit, controls testing, risk & compliance, or related GRC functions.
  • Proven success working in Lean-Agile/SAFe environments (PI planning, program-level ceremonies).
  • Strong stakeholder management and executive communication skills; comfortable influencing senior leadership.
  • Experience with prioritization frameworks, business case development, and outcomes-driven decision making.
  • Technical fluency with integrations, APIs, cloud/SaaS platforms, and familiarity with GenAI/agentic AI workflows and common product tools (Jira, Confluence, roadmap/analytics tools).

Nice To Haves

  • Certifications: SAFe POPM, SAFe SPOC, CSPO, PMP, CISA, CISM, CRISC or similar.
  • Prior experience managing global regulatory/compliance programs.
  • Experience with data/analytics platforms for compliance reporting and risk insights.

Responsibilities

  • Drive the Global Assurance portfolio vision, strategy, and roadmap aligned to GRC objectives and enterprise priorities.
  • Maintain a single, transparent backlog that balances BAU SLAs, technical debt, regulatory & financial requirements along with and strategic investments.
  • Lead portfolio-level planning and PI activities; coordinate across ARTs, squads, and Portfolio Product Owners to sequence work and resolve dependencies.
  • Serve as the primary product liaison to senior stakeholders (GCS leadership, Internal Audit, Global Partners, Legal, etc.) to validate priorities and acceptance criteria.
  • Drive cross-portfolio initiatives (e.g., Global Assurance Control Testing Program, new global certifications, and transformative work supporting our AI journey) and ensure integration with platform capabilities.
  • Define, monitor and report portfolio KPIs (e.g., time-to-assurance, control coverage, defect/remediation rates, audit findings closure).
  • Identify and mitigate delivery risks, assumptions, and compliance gaps; make trade-off decisions and escalate when required.
  • Coach and collaborate with Product Owners, Solution Specialists and delivery teams to ensure consistent practices, high-quality deliverables and continuous improvement.
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