Portfolio Marketing Manager

Compass Group USA Inc•Mountain View, CA

65d•$85,000 - $110,000

About The Position

The Marketing Programs Manager supports the strategic execution and consistency of national marketing and engagement programs across Compass Group's LinkedIn portfolio. Reporting directly to the National Marketing & Communications Director, this role drives program development, creative execution, and operational alignment across multiple sites, ensuring cohesive brand standards and measurable engagement outcomes. This position manages the day-to-day coordination of marketing initiatives-including creative content development, site-level program standards, proposal support, and campaign implementation-while escalating high-level strategy, client-facing matters, and approvals to the National Marketing & Communications Director.

Requirements

Education: Minimum BA or BS degree in Marketing/ Communications or Public relations.
Experience: Two years experience working with a marketing firm or in a marketing capacity within the retail industry or a restaurant.
Able to speak or write clearly and succinctly in a variety of communication settings.
Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client.
Has a computer skill with a working knowledge of Microsoft 365 (Word, Excel and Power Point), Google Workspace and Canva
Strong passion for great food.
General culinary knowledge of basic kitchen practices, protocols and procedures.
Ability to follow all Bon Appétit Health & safety standards.
Position requires 25% of travel.

Responsibilities

Support the planning, rollout, and optimization of national marketing and engagement programs that reflect Compass and LinkedIn's shared values and objectives.
Partner with cross-functional stakeholders (culinary, operations, events, and technology teams) to deliver cohesive and creative programming across all food, events, and hospitality platforms.
Develop marketing proposals, promotional concepts, and activation briefs for review and alignment with the National Director.
Manage site implementation of national programs, ensuring compliance with established brand standards, messaging, and visual identity.
Identify opportunities for cross-site engagement and contribute to scalable frameworks that foster consistency while allowing for localized execution.
Coordinate the use and maintenance of marketing and engagement tools, platforms, and systems used for national program delivery.
Support integration of new technologies and applications to improve tracking, communication, and reporting across multiple sites.
Maintain working knowledge of engagement and analytics software to assist with data input, review, and performance insights.
Develop and manage creative marketing materials-including digital assets, on-site collateral, and promotional campaigns-in alignment with national brand standards.
Collaborate with site marketing leads to ensure all visual and written content maintains a unified Compass at LinkedIn voice.
Oversee the execution of national account promotions, seasonal campaigns, and engagement activations across sites.
Support proposal writing, campaign storyboards, and creative presentation decks for new initiatives and internal stakeholder review.
Review and proof marketing deliverables for brand alignment, accuracy, and accessibility prior to launch.
Collect and track engagement and campaign performance metrics across national sites.
Prepare regular reporting dashboards highlighting participation trends, key outcomes, and areas for improvement.
Provide insights and recommendations to the National Marketing & Communications Director to guide future planning and resource allocation.
Ensure all reporting data is accurate, current, and reflective of national standards.
Monitor emerging trends in workplace engagement, marketing communications, and digital experience platforms.
Recommend new tools, strategies, and creative concepts that enhance employee participation and storytelling opportunities.
Contribute to the ongoing evolution of Compass at LinkedIn's marketing identity by proposing creative solutions that elevate the employee and guest experience.
Act as a liaison between national leadership and site-level marketing teams to maintain alignment on priorities, standards, and deliverables.
Support training and onboarding for new site marketing team members on Compass at LinkedIn standards and tools.
Manage daily communication across teams, escalating strategic decisions, client updates, or program modifications to the National Marketing & Communications Director.
Foster collaboration, shared learning, and best practice exchange across national sites to strengthen program execution and engagement outcomes.
Treats all guests and staff with care and respect.
Handles guest complaints immediately and professionally, putting the guest at ease and resolving the issues to their full satisfaction.
Reviews and responds to Food Program concerns or inquiries in a timely manner; escalates to National Marketing & Communications Director when required
Teaches Bon Appétit philosophy and culture, emphasizing food made from scratch, friendly and attentive service and a safe and clean environment
Supports management decisions while promoting a team spirit.