Portfolio Marketing Manager

Compass Group•Mountain View, CA

64d

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job SummaryThe Marketing Programs Manager supports the strategic execution and consistency of nationalmarketing and engagement programs across Compass Group’s LinkedIn portfolio. Reportingdirectly to the National Marketing & Communications Director, this role drives programdevelopment, creative execution, and operational alignment across multiple sites, ensuringcohesive brand standards and measurable engagement outcomes.This position manages the day-to-day coordination of marketing initiatives—including creativecontent development, site-level program standards, proposal support, and campaignimplementation—while escalating high-level strategy, client-facing matters, and approvals to theNational Marketing & Communications Director. POSITION OBJECTIVES:In the performance of their respective tasks and duties all employees are expected to conform tothe following: ● Perform quality work within deadlines with or without direct supervision.● Interact professionally with other employees, customers and suppliers.● Work effectively as a team contributor on all assignments.● Work independently while understanding the necessity for communicating andcoordinating work efforts with other employees and organizations.

Requirements

Education: Minimum BA or BS degree in Marketing/ Communications or Publicrelations.
Experience: Two years experience working with a marketing firm or in a marketingcapacity within the retail industry or a restaurant.
Able to speak or write clearly and succinctly in a variety of communication settings.
Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client.
Has a computer skill with a working knowledge of Microsoft 365 (Word, Excel andPower Point), Google Workspace and Canva
Strong passion for great food.
General culinary knowledge of basic kitchen practices, protocols and procedures.
Ability to follow all Bon Appétit Health & safety standards.
Position requires 25% of travel.

Responsibilities

Support the planning, rollout, and optimization of national marketing and engagementprograms that reflect Compass and LinkedIn’s shared values and objectives.
Partner with cross-functional stakeholders (culinary, operations, events, and technologyteams) to deliver cohesive and creative programming across all food, events, andhospitality platforms.
Develop marketing proposals, promotional concepts, and activation briefs for review andalignment with the National Director.
Manage site implementation of national programs, ensuring compliance with establishedbrand standards, messaging, and visual identity.
Identify opportunities for cross-site engagement and contribute to scalable frameworksthat foster consistency while allowing for localized execution.
Coordinate the use and maintenance of marketing and engagement tools, platforms, andsystems used for national program delivery.
Support integration of new technologies and applications to improve tracking,communication, and reporting across multiple sites.
Maintain working knowledge of engagement and analytics software to assist with datainput, review, and performance insights.
Escalate system-level or integration challenges to the National Director for resolution andstrategic direction.
Develop and manage creative marketing materials—including digital assets, on-sitecollateral, and promotional campaigns—in alignment with national brand standards.
Collaborate with site marketing leads to ensure all visual and written content maintains aunified Compass at LinkedIn voice.
Oversee the execution of national account promotions, seasonal campaigns, andengagement activations across sites.
Support proposal writing, campaign storyboards, and creative presentation decks for newinitiatives and internal stakeholder review.
Review and proof marketing deliverables for brand alignment, accuracy, and accessibilityprior to launch.
Collect and track engagement and campaign performance metrics across national sites.
Prepare regular reporting dashboards highlighting participation trends, key outcomes, andareas for improvement.
Provide insights and recommendations to the National Marketing & CommunicationsDirector to guide future planning and resource allocation.
Ensure all reporting data is accurate, current, and reflective of national standards.
Monitor emerging trends in workplace engagement, marketing communications, anddigital experience platforms.
Recommend new tools, strategies, and creative concepts that enhance employeeparticipation and storytelling opportunities.
Contribute to the ongoing evolution of Compass at LinkedIn’s marketing identity byproposing creative solutions that elevate the employee and guest experience.
Act as a liaison between national leadership and site-level marketing teams to maintainalignment on priorities, standards, and deliverables.
Support training and onboarding for new site marketing team members on Compass atLinkedIn standards and tools.
Manage daily communication across teams, escalating strategic decisions, client updates,or program modifications to the National Marketing & Communications Director.
Foster collaboration, shared learning, and best practice exchange across national sites tostrengthen program execution and engagement outcomes.
Treats all guests and staff with care and respect.
Handles guest complaints immediately and professionally, putting the guest at ease andresolving the issues to their full satisfaction.
Reviews and responds to Food Program concerns or inquiries in a timely manner; escalatesto National Marketing & Communications Director when required
Teaches Bon Appétit philosophy and culture, emphasizing food made from scratch,friendly and attentive service and a safe and clean environment
Supports management decisions while promoting a team spirit.