Portfolio Manager

Peak Properties LLC•Chicago, IL

just now

About The Position

The Portfolio Manager reports to the Regional Property Manager and is responsible for preserving and increasing the value of a real estate investment. They manage the day-to-day operations for multiple buildings in the portfolio and takes action to best meet the owner’s goals and objectives. The Portfolio Manager is responsible for monitoring agreements, reporting financials, and ensuring the property is in good working order.

Requirements

Bachelor's degree in business administration, finance, real estate, construction management or vocational real estate training preferred
3-5 years experience in property management
Minimum experience managing 1,000 units required
Interest in gaining knowledge of applicable local, state, and federal laws and regulations
Basic understanding of contracts
Strong interpersonal and business communication skills
Must be detail-oriented and a motivated self-starter
Must have the ability to multi task and work independently
High level of organization and follow up
Ability to handle large volume of emails and phone calls
Ability to think like a building owner
Ability to manage and resolve conflict
Advanced knowledge of building maintenance and digital systems
Competence with and/or desire to learn and use systems/tools (Yardi, Excel)
Computer proficiency in Microsoft Office (Excel, Word, Outlook)
Knowledge and understanding of financial reporting for a building
Must be available to handle requests as needed outside of normal business hours
Ability to access emails and call on weekends and be available to resolve issues as needed
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
Requires the ability to move within difficult conditions and different areas of properties; stand, sit, walk up/down stairs at times
Ability to use key cutting machine
Able to lift up to 50lbs
Limited travel between properties within the Chicagoland area

Responsibilities

Enforce terms of rental agreements, resolve tenant complaints, and if needed, oversee eviction proceedings
Coordinates tenant move-ins, move-outs, and at times, renewals of residents
Oversees rental collections for both residential and if applicable, commercial tenants
Provides timely, attentive, upbeat service to residents, and making sure their needs are met or explained in a manner that reflects positively on the company or business
Communicates and builds relationships with tenants
Regularly inspect property to ensure it is in good working order; common areas are clean and well maintained, and the building meets requirements
Coordinate with maintenance to schedule repairs and resolve maintenance issues in a timely manner and determine when maintenance needs outside assistance
Coordinates with contractors to assess problems and make needed repairs
Negotiate contracts with vendors
Oversee and manage capital repair projects
Maintain open communication with owners regarding resident relations and building concerns
Review statements coordinated by bookkeepers to maintain financial records for property owner
Ensure property taxes are filed properly and coordinate property tax protests
Approve, dispute, or adjust invoices and/or payments
Assist with building appraisals
Communicates and builds a strong relationship bond with the owner
Actively maintains an open dialogue with property owner on vacancies, tenants, physical condition of property, resident, and financial issues
Manage, train and counsel staff effectively
Encouraged to reach out and network with Peak's team of leasing agents and coordinators to grow competency and gain efficiency
Ensure compliance with Peak Properties company policy, as well as federal and local regulations
Attend Peak meetings and/or connect with other Peak employees to share best practices
Additional duties as assigned by Management