Portfolio Director (Conventional)

Dinerstein Companies•Houston, TX

About The Position

The Dinerstein Companies (TDC) is hiring a Houston based Portfolio Director to directly oversee a portfolio of owner-managed conventional properties. This position reports to the Executive Vice President – TDC Management and will work closely with the Leadership Team to implement portfolio-wide initiatives and campaigns focused on making The Dinerstein Companies the country’s premier management company. The Portfolio Director will be a leader within the TDC management company and contribute to company-wide initiatives in support of the continued success of TDC. Core Responsibilities The Portfolio Director will oversee conventional properties within The Dinerstein Companies’ growing portfolio. This individual will work closely with the company’s marketing, accounting, human resources, technology, and management services teams to ensure the successful operational and financial performance of the property. Supervise full-time on-site team members and provide on-going training of company policies and procedures Serve as the liaison between on-site teams and corporate support teams, including IT, HR, and Accounting Provide property marketing efforts in collaboration with the Marketing Department Identify opportunities for rent growth and ancillary income at operating properties Ensure team members are trained on new and revised TDC policies and procedures Assist in the rollout of new operational initiatives and portfolio-wide campaigns Provide leadership in delivering customer service and identifying opportunities for improvements in our service efforts Execute on plans to meet or exceed property budgets and strategic plans Travel to properties to oversee and lead the on-site teams Leadership Team As a member of the Property Management Leadership team, the Portfolio Director will attend quarterly Leadership Meetings and participate in operational projects in collaboration with other Leadership team members. These projects are aimed at ensuring The Dinerstein Companies remains the most innovative management company in the country. Collaborate with the Leadership Team on updating policies and procedures for on-site teams Work with the Leadership Team to implement cost-saving initiatives at operating properties Assist in portfolio-wide marketing efforts, including renewal and new leasing campaigns Participate in the opening of new developments as they are added to the operating portfolio Manage communications among the property’s support wheel, including the Strategy Manager, Marketing Coordinator, Subject Matter Expert, and Management Services team Provide directives for updates to the properties’ software system to ensure compliance with TDC policies Assist in the training of new support staff team members to better serve the on-site teams Executive Involvement Portfolio Directors are responsible for reporting on leasing and market efforts, financial performance, price adjustments, and the leasing efforts of our competitors in the market. This role involves regular communications with our external partners. Serve as the liaison between TDC and external partners Provide regular leasing and financial reports to the TDC Executive team and asset managers Review monthly financial reporting to ensure the fiscal performance of the property Approve property expenses, assist in invoice processing, and communicate variances to asset managers Participation in weekly meetings to review property performance and discuss opportunities for improvements

Requirements

5+ years of experience in property management preferred
Experience successfully leading multiple on-site teams
Experience communicating with a diverse set of audiences, including residents, staff, executives, investors and partners
Experience leading assets in diverse markets
Travel to designated markets as needed
Willingness to learn new software or cloud-based programs that improve operational efficiencies
An interest in assisting in portfolio-wide initiatives outside of the assigned portfolio

Responsibilities

Supervise full-time on-site team members and provide on-going training of company policies and procedures
Serve as the liaison between on-site teams and corporate support teams, including IT, HR, and Accounting
Provide property marketing efforts in collaboration with the Marketing Department
Identify opportunities for rent growth and ancillary income at operating properties
Ensure team members are trained on new and revised TDC policies and procedures
Assist in the rollout of new operational initiatives and portfolio-wide campaigns
Provide leadership in delivering customer service and identifying opportunities for improvements in our service efforts
Execute on plans to meet or exceed property budgets and strategic plans
Travel to properties to oversee and lead the on-site teams
Collaborate with the Leadership Team on updating policies and procedures for on-site teams
Work with the Leadership Team to implement cost-saving initiatives at operating properties
Assist in portfolio-wide marketing efforts, including renewal and new leasing campaigns
Participate in the opening of new developments as they are added to the operating portfolio
Manage communications among the property’s support wheel, including the Strategy Manager, Marketing Coordinator, Subject Matter Expert, and Management Services team
Provide directives for updates to the properties’ software system to ensure compliance with TDC policies
Assist in the training of new support staff team members to better serve the on-site teams
Serve as the liaison between TDC and external partners
Provide regular leasing and financial reports to the TDC Executive team and asset managers
Review monthly financial reporting to ensure the fiscal performance of the property
Approve property expenses, assist in invoice processing, and communicate variances to asset managers
Participation in weekly meetings to review property performance and discuss opportunities for improvements