Portfolio Communication and Change Management Lead

Corebridge Financial • Houston, TX

14d • Hybrid

About The Position

The TMO organization has been established to drive Corebridge’s strategic initiatives. Within the TMO organization, we are building our Change Center of Excellence to lead change management for the transformation programs by owning change management, global frameworks and tools, and through growing change talent. We are seeking a dynamic Communications and Change Management Lead to drive impactful communication strategies and lead change initiatives. This role is pivotal in ensuring that impacted areas are informed, engaged, and supported throughout transformation efforts, fostering a culture of transparency, adaptability, and continuous improvement.

Requirements

• Bachelor’s Degree in HR, Organizational Development, Communications or related field required; master’s degree preferred.
• 5+ years of experience in Communications and Change Management, Medium to Large-scale global Transformations, Organizational Development, Organizational Effectiveness, Agile System Implementation, Consulting experience
• Experience in Project Management (i.e. activities related to project planning, delivery and sustainment)
• Proficiency in MS Office suite of applications like Word, Excel, PowerPoint, Outlook, SharePoint etc.
• Strong writing, storytelling and presentation skills
• Experience in digital communication tools and platforms.

Nice To Haves

• Change Management Professional™ (CCMP) or Prosci® Change Practitioner certification.
• Track record of successfully embedding change for large, strategic, global, complex initiatives enabled by new capabilities across the organization.
• Experience of applying change tools and methods to assess, diagnose, design, support and deliver custom solutions needed for the successful delivery of the program.
• Strong executive presence with ability to develop and deliver clear, concise and compelling verbal & written communication.
• Empathetic communicator who can navigate complex organizational dynamics
• Confronts and works through tough issues, taking ownership and accountability for resolution.
• Able to work within ambiguous, fluid cross-functional environment managing various amounts of change.
• Sees the bigger picture, able to look ahead to anticipate and address issues.
• Strong problem solving, facilitation and decision-making skills.
• Ability to be flexible and eagerness to learn, build relationships and demonstrate resilience.
• Ability to partner with and influence senior leaders.
• Attention to detail and excellent organization skills.
• Enthusiastic about driving positive people experiences.

Responsibilities

• Develop and execute internal and external communication strategies aligned with the goals.
• Craft compelling messaging for announcing any key changes, sharing updates for the planned changes.
• Manage all communication channels to ensure information is relevant, refreshed, and easy to access.
• Develop and execute detailed change management plan for the strategic initiatives.
• Partners with Marketing & Communication leads in the business and functions to tailor, plan, execute, integrate, and sustain change activities for every business segment.
• Identify and assess change complexity, readiness, change integration/interdependency opportunities and risks.
• Map key leadership stakeholders across functions and sectors and steers program-level engagements and tailored interventions to mitigate adoption risks.
• Drive change impact workshops to identify key impacts and identify potential change risks to design and deliver organizational enablers that promote readiness actions and ultimately adoption.
• Shape program-level key communications such as ‘case for change’, change narratives and success stories to inspire and embed long-lasting change and socialize these communications using multiple channels.
• Develop a training strategy and plan that aligns with program and market needs.
• Conduct needs assessments to identify learning objectives and training requirements.
• Ensure holistic integration of system content (e.g., navigation steps, screenshots), process instructions, and people-oriented content (e.g., behavioral changes) into training materials.
• Implement holistic measurement strategy to measure cultural and talent readiness, employee adoption, and effectiveness of change planning.
• Identify and partner with local change networks to support roll-out and sustainment of Market Transformation as appropriate.
• Lead the deployment of tactical change strategy and execution by ensuring that all the change management deliverables are delivered.
• Initiative-taking and possessing the ability to operate with minimal supervision and make informed, well-reasoned decisions. independently and with limited guidance, usually within a complex and often ambiguous environment.
• Collaborating with relevant stakeholders (including SMEs) to build change management understanding and ensure leaders are prepared to effectively lead and embed change with their teams

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees