Portfolio Administration, Account Manager (CLO Middle Office)

Alter Domus • Detroit, MI

2d • $60,000 - $105,000 • Hybrid

About The Position

Expert in end-to-end business line process. Ability to communicate process to internal and external parties. Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward. Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks. Ensure timeframes and deliverables agreed with Client and Trustee are met. Perform active relationship management role and manage issues as they arise objectively and directly with the client for resolution. Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services.   Ensure exceptions are cleared and procedures and regulations are followed. Ensure cash reconciliation is sent to the client. Review and approve daily reporting. Ensure input and review occur and trades are input in a timely fashion. Manage P&L of team. Be efficient in use of headcount. Ownership of process improvement and final delivery of solutions. Conduct regular workflow reviews with staff to ensure optimal execution. Mastery of internal workflows, processes, and management of deadlines. Understand other business unit functions within Debt Capital Markets and how it impacts the team. Assist with new client onboarding. Take on full invoice process from request to client delivery. Subject Matter Expert at Alter Domus on client engagements. Assume responsibility for training and development of all C&SP staff. Coach, mentor, and support team through all aspects of assignments. Ensure training and development of staff is appropriate and consistent. Lead, develop and mentor career path of team members. Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved. Champion Alter Domus brand.

Requirements

• Bachelor’s degree in finance, accounting, business, or economics preferred
• 5+ years of experience within a business or finance-related capacity.
• Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience.
• Previous experience with CLO compliance and Waterfall modeling.
• Experience in direct management and training of team members preferred.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication.
• Solid Microsoft Excel experience.
• Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy
• Demonstrated willingness to work within a deadline-driven environment.

Nice To Haves

• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus.

Responsibilities

• Communicate process to internal and external parties
• Provide strategic direction of business unit and initiatives
• Take full ownership of client deliverables
• Ensure timeframes and deliverables agreed with Client and Trustee are met
• Perform active relationship management role
• Proactively expand client relationships
• Ensure exceptions are cleared and procedures and regulations are followed
• Ensure cash reconciliation is sent to the client
• Review and approve daily reporting
• Ensure input and review occur and trades are input in a timely fashion
• Manage P&L of team
• Ownership of process improvement and final delivery of solutions
• Conduct regular workflow reviews with staff to ensure optimal execution
• Mastery of internal workflows, processes, and management of deadlines
• Understand other business unit functions within Debt Capital Markets and how it impacts the team
• Assist with new client onboarding
• Take on full invoice process from request to client delivery
• Subject Matter Expert at Alter Domus on client engagements
• Assume responsibility for training and development of all C&SP staff
• Coach, mentor, and support team through all aspects of assignments
• Ensure training and development of staff is appropriate and consistent
• Lead, develop and mentor career path of team members
• Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved
• Champion Alter Domus brand

Benefits

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees