Port Operations Specialist

Arauco • Atlanta, GA

4d • Hybrid

About The Position

Looking for a rewarding career with a company that values people, growth, sustainability, and teamwork? Join our Atlanta team as a Port Operations Specialist ! This role is hybrid, onsite three days per week. The Port Operations Specialist supervises port and warehouse operations in remote locations, including but not limited to performing on-site inventory counts, supervising projects and working closely with sales, warehouse providers and transportation in order to ensure optimal order fulfillment.

Requirements

• A bachelor’s degree in Business, Supply Chain, or related field
• Minimum 3+ years related logistics and supply chain experience
• Proficiency with MS Excel, Word, and PowerPoint
• Ability to multitask and prioritize workflow.
• Excellent oral and written communication skills
• Self-motivated, flexible and adapts quickly to change.
• Ability to travel up to 25% annually is required
• Team oriented – Work well with others in a collaborative environment

Nice To Haves

• Prior experience managing 3PL warehouse/drayage service providers
• Experience with SAP and Qlik Sense is a Plus
• Bilingual English/Spanish is a Plus

Responsibilities

• Manage overall relationships with 3PL warehouse/drayage providers within assigned region.
• Lead the onboarding of new 3PL warehouse/drayage providers and work with existing partners to ensure ongoing compliance with Arauco procedures and service level expectations.
• Based on incoming shipment volume and outbound delivery projections, work with 3PL warehouse/drayage providers to proactively identify and mitigate potential storage/capacity and handling issues.
• Facilitate meetings with 3PL warehouse/drayage providers to provide pertinent information concerning operational planning, issues and projects (repackaging, relabeling, etc.).
• Actively manage containers inside/outside the ports and inland ramps.
• Work with the Customs & Trade team to ensure containers clear customs and demurrage fees are paid in a timely manner.
• Identify containers that are incurring demurrage/per diem fees or about to exhaust free time. Prioritize containers to 3PL warehouse/drayage partners and coordinate timely pickup and return.
• Identify containers that incur unplanned expenses due to port congestion or poor service provider performance so that claims can be generated as appropriate.
• Coordinate with warehouses to ensure proper inventory turnover (FIFO).
• Support onsite inventory counts to maintain accuracy and assist with the identification of units missing labels and removal of damaged units from inventory.
• Assist with inventory reconciliations of 3PL warehouses and resolving discrepancies.
• Work with Inventory Management to maintain accurate inventory in SAP.
• Coordinate internally with sales and transportation to coordinate return shipments.
• Serve as a backup to assist in SAP transactions for inbound and outbound shipments as well as transfers of damaged or misplaced material.

Benefits

• An attractive compensation package with either bonus or profit/gain sharing eligibility for every role
• Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
• Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
• Retirement planning options, including generous employer contributions
• Opportunities to learn and develop, including a tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level