About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This role partners with clients, brokers, vendors, and internal teams to design, implement, and optimize Population Health strategies that meet client risk needs, participation goals, and budget requirements. The role also supports client retention and product growth by serving as a Population Health product subject matter expert (SME) across the sales and client lifecycle, while operating within applicable regulatory guidelines.

Requirements

  • 3-5 years industry experience
  • Experience partnering with external clients and internal cross-functional teams in a consultative capacity
  • Ability to translate client needs into clear short- and long-term program plans
  • Experience supporting implementations and leading client-facing communications
  • Comfort presenting recommendations and facilitating discussions with a variety of stakeholders
  • Requires strong communication, customer service focused and client account management skills

Nice To Haves

  • Experience in wellness program strategy, engagement/communications, or product support
  • Experience supporting sales processes as an SME (e.g., demos, solutioning, proposal support)
  • Education Bachelors Degree in related field preferred or High Diploma and equivalent experience

Responsibilities

  • Collaborate with clients, brokers, vendors, and internal team members to understand needs and align on wellness strategy
  • Develop and present short- and long-term wellness plan designs that address client risk profiles, participation goals, and budgetary needs
  • Maximize wellness program campaigns, PHM products, and partner relationships while ensuring compliance with regulatory guidelines
  • Drive implementation for each client based on the established plan, products, and strategy
  • Lead and support client communications and engagement efforts.
  • Define and track success metrics for each client to measure outcomes and inform optimization.
  • Support client retention efforts and identify opportunities for product growth.
  • Partner closely with Sales and Client Relations teams as a wellness product SME during the sales process.
  • Manage project initiatives as assigned.

Benefits

  • This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
  • The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
  • Additional details about available benefits are provided during the application process and on Benefits Moments.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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