Population Health Coordinator
About The Position
As a Population Health Coordinator, you will start your day supporting customers, brokers, and your team, becoming a reliable resource for program and event coordination. You will conduct monthly outreach and collaborate on challenge creation and promotion to drive engagement. Throughout your day, you will assist the Wellness Strategist with reports on participation and points, manage customer inquiries, and provide troubleshooting support across all wellness products. When needed, you will step in to support internal staff and help update communication materials for customers. You will communicate program changes to brokers, HR contacts, Account Executives, and internal teams, often in partnership with the Customer Experience Coordinator. Marketing and communications will be part of your routine as you create and customize wellness flyers and challenge materials, draft and proofread professional documents, and keep marketing resources updated and organized.
Requirements
- High school diploma or equivalent (some college preferred)
- Familiarity with word processing programs and Microsoft Outlook
- Strong commitment to customer service
- Strong organizational and communication skills
- Ability to manage multiple priorities efficiently and professionally
- Working knowledge of WLT
- Self-motivated and able to work independently
- Ability to maintain a positive attitude and willingness to learn and grow
- Polite, courteous, and professional phone skills
- Excellent attendance
- Must have the ability to pass a Background Check and Drug Screening
Responsibilities
- Supporting customers, brokers, and your team
- Conducting monthly outreach
- Collaborating on challenge creation and promotion
- Assisting the Wellness Strategist with reports on participation and points
- Managing customer inquiries
- Providing troubleshooting support across all wellness products
- Supporting internal staff and helping update communication materials for customers
- Communicating program changes to brokers, HR contacts, Account Executives, and internal teams
- Creating and customizing wellness flyers and challenge materials
- Drafting and proofreading professional documents
- Keeping marketing resources updated and organized
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Education assistance
- Employee assistance program
- Paid time off (PTO)
- Growth opportunities
- HSA/FSA
- Life insurance
- Short- and long-term disability coverage
- Wellness programs
- Sponsored health clinic
- Company parties
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
