Pool Supervisor - Vdara

MGM Resorts International
1d$21Onsite

About The Position

As a Pool Supervisor at Vdara, you’ll help lead a tranquil and refined poolside experience at this all-suite luxury resort known for its calm, non-gaming atmosphere. Through your welcoming presence and leadership, you’ll guide the recreation team while ensuring guests enjoy attentive service in a relaxing setting. By anticipating needs and taking ownership of the guest experience, you’ll create WOW moments and lasting memories that extend far beyond each stay at Vdara.

Requirements

  • High School Diploma or GED required
  • Must be 21 years of age or older
  • 2+ Years of prior relevant experience required
  • 1+ Years of prior relevant supervisory experience in pool operations or a similar F&B environment preferred
  • Previous lifeguard experience preferred

Responsibilities

  • Supervise the daily operations of the pool, including monitoring/meeting safety standards, service delivery, cleanliness, ambiance, work with supporting departments and meet maintenance needs
  • Responsible for the hiring, coaching, issuing discipline, training, and accountability of all employees in the operation to include supporting departments
  • Respond to and assist with incidents/accidents and involve security for support and completing applicable reporting; ensure departmental compliance regarding company, state/local and Health District polices, inventory control, loss prevention, Risk Management and security
  • Ensure timely and professional resolution to guest and employee related challenges and/or concerns
  • Participate in ongoing training, communicate company policies and objectives and support their implementation
  • Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale
  • Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities
  • Implement and maintain Continuous Improvement initiatives to drive efficiency and growth

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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