Pool Service Territory Leader

Pool Scouts•McKinney, TX

3d•$16 - $23•Onsite

About The Position

Pool Scouts is a company dedicated to providing a safe and reliable work environment for all of its employees. Are you passionate about residential swimming pools and seeking a dynamic opportunity to drive growth and success in the industry? We are looking for an experienced Pool Service Territory Leader to join our expanding team. In this role, you will be responsible for training, supervising pool technicians, handling customer service issues and escalations, and ensuring profitable growth in our residential swimming pool business. Pool Scouts is looking for a full-time, year-round high-quality pool service territory leader with a natural work ethic, a positive/flexible attitude, and experience in the field . In addition to the regular duties of a pool technician, the pool maintenance specialist would also be required to make minor repairs to the pool as necessary. Our technicians are responsible for providing top notch services and positive customer experience for each of our valued clients.

Requirements

2+ years of experience in pool maintenance or pool service
Strong organizational skills with attention to detail
Ability to manage profit and loss statements effectively
Excellent communication and interpersonal skills
Proven track record in customer service excellence
We would prefer someone with at least six months experience in making minor pool repairs, filter cleans, start-ups, etc
Possess a willingness and ability to obtain a Certified Pool Technician or Operator license if you do not currently have one.
Be willing to submit to a nationwide background check.
Must be available to work 7:00 a.m. - 6:00 p.m. Monday through Friday with some potential weekend work.
Must have a valid driver's license without restrictions (you must have a license in order to operate our company vehicles so this is non-optional ).
Ability to walk for long periods of time in extreme outdoor temperatures.
Able to lift a minimum of 50 pounds.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.

Responsibilities

Oversee training and supervision of pool technicians
Address customer service issues and escalations promptly
Drive profitable growth in designated service areas
Collaborate with team members to optimize efficiency and service quality
Demonstrate strong organizational skills and financial acumen for P&L management