Pool Service Technician
About The Position
Join the #1 Residential Swimming Pool Builder in the USA as a Service Technician! The Service Technician is responsible for addressing all service and maintenance related customer problems and needs related to their pool, including cleaning and chemical balancing, minor repairs and the ongoing maintenance and repair of pool equipment and accessories. Why Us: Join the Anthony & Sylvan Pools team and embark on a rewarding career as a Service Technician. Learn about pool chemistry, equipment installs and repairs, and more! We're the industry leaders in creating a lifetime of pool enjoyment, and we want you to be a part of it! As a Service Technician, you're at the forefront of providing repeat service to our customers. Your Playbook: Chemistry Guru: Travel from pool to pool, transporting and delivering pool chemicals (including but not limited to chlorine, algaecides, pH balancers, muriatic acid) performing advanced chemistry and testing of water, adding chemicals to pools, and skimming and vacuuming pools to be picture-perfect. Diagnostic Expert: Learn to diagnose, repair, and replace swimming pool equipment. Sales Performer: Utilize advanced selling with equipment upgrades, chemicals and any other background products. Techs will be trained to be knowledgeable and comfortable talking about any equipment or pool-related maintenance service that we sell. Documentation Pro: Log all pool services performed at each pool to notify customers their services have been completed Team Collaborator: Communicate with construction and warranty divisions when needed by giving recommendations regarding customer claims. Qualifications: Education: High school diploma/GED or equivalent preferred 1-3 years technical or customer service experience Exceptional customer service skills, with strong verbal and written communication and telephone etiquette. Attention to detail Safety savvy and a commitment to following protocols. A valid driver's license because we're giving you a company vehicle! Bonus points if you've got previous pool service experience. Anthony & Sylvan Pools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-MS1
Requirements
- High school diploma/GED or equivalent preferred
- 1-3 years technical or customer service experience
- Exceptional customer service skills, with strong verbal and written communication and telephone etiquette.
- Attention to detail
- Safety savvy and a commitment to following protocols.
- A valid driver's license because we're giving you a company vehicle!
Nice To Haves
- Previous pool service experience.
Responsibilities
- Travel from pool to pool, transporting and delivering pool chemicals (including but not limited to chlorine, algaecides, pH balancers, muriatic acid) performing advanced chemistry and testing of water, adding chemicals to pools, and skimming and vacuuming pools to be picture-perfect.
- Learn to diagnose, repair, and replace swimming pool equipment.
- Utilize advanced selling with equipment upgrades, chemicals and any other background products.
- Log all pool services performed at each pool to notify customers their services have been completed
- Communicate with construction and warranty divisions when needed by giving recommendations regarding customer claims.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
