Pool Service Technician

New Century Systems • Otsego, MN

1d • Onsite

About The Position

About us: New Century Service (NCS) is a trusted provider of commercial facilities maintenance solutions across Minnesota. Our Facilities Division specializes in keeping properties running smoothly - delivering expert plumbing, handyman, and technical support services to commercial clients who depend on us for responsiveness, quality, and long-term reliability. We're a people-first company that values hard work, smart problem-solving, and doing the right thing for our customers and our team. About the Role: We're hiring a Pool Service Technician to support our growing Facilities Division. This position is responsible for ensuring the safe and efficient operation of commercial pool systems. You'll handle everything from water chemistry and code compliance to diagnosing equipment issues and performing hands-on repairs. You'll work independently at customer sites while being backed by a dedicated support team that values professionalism, safety, and strong communication.

Requirements

• Prior hands-on experience maintaining pools and working with pool systems
• Strong mechanical know-how and a knack for troubleshooting
• Strong understanding of water treatment systems and pool mechanics
• Reliable, detail-oriented, and safety-minded
• Friendly, helpful attitude and solid communication skills
• Valid Driver's License
• Clean Driving Record

Nice To Haves

• Certified Pool Operator (CPO) certification is a plus. If not currently certified, willingness to obtain certification within 60–90 days of hire is preferred.
• Experience with commercial or multi-residential pools a plus

Responsibilities

• Inspect, service, and repair pool systems including pumps, filters, heaters, and automation controls to ensure proper operation and longevity.
• Test, monitor, and adjust pool water chemistry (chlorine, pH, alkalinity, etc.) to maintain safe and clean water in compliance with health standards.
• Troubleshoot and resolve mechanical, plumbing, and electrical issues related to pool operations.
• Provide knowledgeable, respectful service to clients by answering questions, explaining procedures, and offering recommendations for pool care.
• Maintain records of services performed, parts used, and equipment issues to support accountability and communication.
• Follow established safety procedures and use appropriate PPE to ensure a safe work environment for yourself and others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed